Culture

158: Leaders with Heart are Committed to Doing Better

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Lindy Eichenbaum Lent, President and CEO of Rose Community Foundation. Heather realized she had to have Lindy on her Leadership with Heart Podcast after reading an article about Lindy in a magazine. That’s how strong her caring leadership abilities are.  Lindy shares compelling stories and … Read more

81: Leaders With Heart Embrace The Mess Of Humanness In The Workplace

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Phil Burgess, Chief People Officer of CSpace about his leadership philosophy, his stories about the messiness that happens in the workplace, his experience when he was not a shining example of leadership with heart and what he did to move out of … Read more

68: Leaders With Heart Create A Culture Of Autonomy

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Gustavo Tavares of Top Employers Institute Latin America, who recently facilitated a keynote speech which Heather delivered for Harvard Business Review Brasil. He speaks about his leadership style, his refreshing philosophy on empowering his people to chart their own course and his mission … Read more

30: Leaders with Heart Strike a Balance Between Confidence and Humility

Today on the podcast we have Nick Smarrelli, Owner and CEO of GadellNet Technology Solutions. In this episode, we talk about the roots of his leadership, how he merges culture with data and other unique ways that he leads his organization. The key takeaways in this episode are: Culture is meaningless if we do not … Read more

19: Leaders with Heart Take a Holistic Approach in Building Relationships with Their Employees

Today on the podcast we have Dirk Frese, PhD, Director of Sales and Marketing at Julabo USA. He is also Executive Director of WISDOM (Women In Science Demonstrating Outstanding Merits), a nonprofit organization dedicated to empowering, supporting and mentoring women in science. In this episode, we talk about cross-cultural communication, managing a global team, the … Read more

Are you an inclusive leader?

    We are trying to construct a more inclusive society. We are going to make a country in which no one is left out. Franklin D. Roosevelt   My daughter had a tough middle school year last year. She agonized over how she felt left out of circles and discussions and events. I would … Read more

Customer Experience: It’s a Team Sport!

    [pullquote align=center] The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.—Babe Ruth [/pullquote]   So, you are looking at improving your customer’s experience? You hired a … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

Cycle of Active Listening Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this self-led assessment, you will uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
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