Transform Your Culture

Inspiring, dynamic keynotes that deliver actionable insights for creating a workplace culture of listening and caring leadership

Heather R Younger, J.D., CSP |   Founder & CEO Employee Fanatix, Tedx Speaker, Best Selling Author

Transform Your Culture

Inspiring, dynamic keynotes that deliver actionable insights for creating a workplace culture of listening and caring leadership

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How’s Your Workplace Culture?

The strength of any organization depends on its culture, but workplace culture doesn’t start at work. It begins outside the office with the beliefs and values gathered (and believed in) before a CEO or frontline employee ever steps foot into the workplace. 

So how do you shape workplace culture if it begins in the minds and hearts of so many different people? 

You start with leadership.  

76 percent of employees agree that their managers set the workplace culture, but 40 percent say their bosses fail to frequently engage them in honest work conversations. We can do better.

Culture may be complex, but it’s also fluid, and leaders have the power to change it. A balanced, successful workplace culture starts with leaders who care about their employees and who know how to listen.

Culture of Listening TM

How Do You Create a Workplace Where Employees Feel Heard, Seen, and Valued?

Step 1 - Recognize the Unsaid

Step 1

Step 1

Recognize the Unsaid


Pick up on important signals.

Notice where words and actions don’t match up, and show an openness to hear the hard things. Prepare to create safe spaces in which to listen.

Step 2 - Seek to Understand

Step 2

Step 2

Seek to Understand


Capture insights & emotions.

Through surveys and listening sessions, gain deep, valuable insights about what team members actually want and need.

Step 3 - Decode

Step 3

Step 3



See a complete picture.

A data-driven approach that shows you what is disempowering your employees and identifies which changes are most likely to have the greatest impact.

Step 4 - Act

Step 4

Step 4



Capture hearts and minds at every level.

Leveraging insights from prior steps, turn data into an inclusive and collaborative strategic plan built with your employees.

Close the Loop

Step 5

Step 5

Close the Loop


Connect the dots...

by sharing what you’ve heard and the actions you’re taking. Teams that feel valued, heard, and included own more, give more, & perform better.

Keynote Topics

Which Keynote Topic is Best For You?



The Art of Caring Leadership


How to Create a Culture of Listening


How to Build a Culture of Belonging

Everybody has a responsibility to uplift their team and organization and drive real business results. This practical keynote equips those who are going through organizational change or prioritizing self-development with concrete steps they can take to implement the four Caring Leadership principles and effectively engage those they serve to create a magnetic culture of caring at work. 

This highly actionable keynote is designed for people who want to improve their workplace culture by understanding and supporting each other. Heather uses insights from reading over 30,000 employee engagement survey comments to share a listening process proven to improve organizational culture. The result is better engagement, higher revenue, and lower turnover. 


Drawing from Heather’s personal experiences as the only child of an interfaith and interracial marriage, this keynote encourages all of us to understand the role we play in creating cultures of diversity, equity, and belonging at work. Participants will learn to flex their empathy muscles and master the art of active listening so that everyone feels valued, respected, and supported.

Heather is a Workplace Culture Expert


CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather R Younger, J.D., CSP Workplace Culture Keynote Speaker

Heather R Younger, J.D., CSP is one of the world’s foremost experts on Active Listening. She’s a dynamic, uplifting speaker who harnesses humor, warmth, and relatability that instantly engages audiences and inspires them into action. 

As a proven expert in employee engagement, retention, and workplace culture, she has worked with countless organizations to create cultures where employees feel heard and valued. As employees feel heard and valued, they become more engaged, and retention improves.

Her impactful presentations energize teams, leaders, and organizations to create supportive cultures of care by improving how they listen to, communicate with, and empower each other in the workplace.


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”


"An engaging & Inspiring read."

STEPHEN M.R. COVEY | NYT & #1 WSJ Bestselling Author

  • Based on interviews with over eighty leaders, including:
  • Howard Behar, former President of the Starbucks Coffee Company
  • Judith Scimone, Senior Vice President and Chief Talent Officer at MetLife
  • Garry Ridge, CEO and Chairman of the Board of the WD-40 Company
  • Shawnté Cox Holland, Head of Culture and Engagement at Vanguard
  • Outlines nine ways that leaders can make all employees feel included and cared for.
  • Includes access to a self-assessment so you can measure your progress as a caring leader.
The Art of Caring Leadership

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