Inspire Better Engagement Through a Culture of
Improve employee retention and engagement through a culture of listening and caring leadership
Heather R Younger, J.D., CSP | Founder & CEO Employee Fanatix, Recognized as a Top Leadership Speaker and Thought Leader, Best Selling Author
Inspire Better Engagement Through a Culture of Listening
Empower your leaders to improve employee retention and engagement through a culture of listening and caring leadership
Trusted By
State Farm
Xerox
Habitat for Humanity
US Federal Reserve
Innovest
Crestcom
Dupont
1st Bank
State Farm
Xerox
Habitat for Humanity
US Federal Reserve
Innovest
Crestcom
Dupont
1st Bank
0%
How Many Employees Feel Engaged at Work?
Employee Retention Starts with Better Employee Engagement
Companies across the US are struggling with the cost of employee retention, losing $1 trillion annually as a result of high turnover and seeing valuable institutional knowledge leave at an increasingly frequent pace.
It’s not enough to simply pay more. The issues impacting retention start long before your employees walk out the door. According to Gallup, only 13% of workers feel engaged at work. Without strong levels of engagement, your employees have little reason to stay.
But far too many leaders are struggling to engage and inspire their teams effectively. Distracted by day-to-day tasks, it’s easy to overlook the importance of building a strong organizational culture that engages employees and inspires loyalty.
So where do you start? You start with listening.
Heather R Younger, J.D., CSP is one of the world’s foremost experts on Active Listening. She’s a dynamic, uplifting speaker who harnesses humor, warmth, and relatability that instantly engages audiences and inspires them into action.
As a proven expert in employee engagement, retention, and workplace culture, she has worked with countless organizations to create cultures where employees feel heard and valued. As employees feel heard and valued, they become more engaged, and retention improves.
Her impactful presentations energize teams, leaders, and organizations to create supportive cultures of care by improving how they listen to, communicate with, and empower each other in the workplace.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
The 7 Intuitive Laws of Employee Loyalty
The 7 Intuitive Laws of Employee Loyalty is a guidebook of implementable tactics and skills for organizational leaders looking to curate a positive culture that engages and inspires their teams to do their best work.
Author Heather R. Younger, J.D., examines and illuminates 7 laws that will put any leader in the driver’s seat to create a more loyal staff, improving employee retention and engagement.
The 7 Intuitive Laws of Employee Loyalty
The 7 Intuitive Laws of Employee Loyalty is a guidebook of implementable tactics and skills for organizational leaders looking to curate a positive culture that engages and inspires their teams to do their best work.
Author Heather R. Younger, J.D., examines and illuminates 7 laws that will put any leader in the driver’s seat to create a more loyal staff, improving employee retention and engagement.
KEYNOTE 1
The Art of Caring Leadership
The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results no matter what circumstances they face.
The audience will leave with:
Whether trying to connect to sales prospects, clients or employees, Heather's lessons, stories and methods are immediately applicable and ones that need prioritization in every organization. If you haven't heard her speak yet, get her in the doors of your company so everyone can listen and grow from her brilliance.”
LOU DIAMOND, CSP | Best-Selling Author and CEO of Thrive
KEYNOTE 2
How to Create a Culture of Listening
Distilling 12 years of Heather’s experience reviewing 30,000 employee engagement survey comments, this keynote provides leaders who want to be more supportive at work with actionable insights proven to spark better engagement, better customer satisfaction, and higher employee retention.
The audience will leave with:
"Heather was engaging, enthusiastic and passionate.
More importantly, she was able to provide a strategic context and actionable steps we could all take, regardless of our roles within an organization. Her authenticity and joy set the stage.”
VERNA WONG | Strategic Business Consultant & Leadership Coach
She offered thoughtful insights to help advance our professional development and employee engagement initiatives, and formulated her recommendations for maximum impact. Our HR team is now much more disciplined about our priorities and thoughtful about connecting the dots for employees.”
CHRISTINNE JOHNSON | Former Chief Human Resources Officer, FirstBank Holding Company
With Heather R. Younger
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
Contact Heather Today!
+1 403-398-8488
+1 403-398-8488
