Build A Transformative Culture of Caring Leadership

Keynotes that provide strategic context and actionable steps to inspire listening at work & caring leadership

Heather R Younger |   Founder & CEO Employee Fanatix, Tedx Speaker, Best Selling Author

Build A Transformative Culture of Caring Leadership

Keynotes that provide strategic context and actionable steps to inspire listening at work & caring leadership

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Keynote Topics

Which Keynote Topic is Best For You?

KEYNOTE 1

The Art of Active Listening

When those at work feel heard, they are more loyal to the organization resulting in improved morale and higher productivity. Give your people new and improved active listening skills.

KEYNOTE 2

The Art of Caring
Leadership

Challenging moments or even times of crisis demand effective leadership. Equip your leaders from bottom to top.

KEYNOTE 3

Reimagining a New and Better Workplace

Adversity and uncertainty can derail even the strongest of people. Fortify your team for the future.

KEYNOTE 4

How to Build a Culture of Belonging

When people feel like they don’t belong, the entire organization suffers. Be inspired to create a culture of acceptance.

When those at work feel heard, they are more loyal to the organization resulting in improved morale and higher productivity. Give your people new and improved active listening skills.

Challenging moments or even times of crisis demand effective leadership. Equip your leaders from bottom to top.

Adversity and uncertainty can derail even the strongest of people. Fortify your team for the future.

When people feel like they don’t belong, the entire organization suffers. Be inspired to create a culture of acceptance.

KEYNOTE 1: CULTURE

The Art of Active Listening

Active listening is the doorway to increased belonging, loyalty, profitability and  innovation. It is the difference between thinking we understand what people want and knowing what they want. 

For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction. 

This program is perfect for leaders and team members:

  • Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
  • Seeking to understand employees, prospects, or customers to better meet their needs
  • Supporting others at work to become more engaged, motivated, and productive

In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps. The audience will leave with:

  • The understanding of how to practice active listening with those who look to them for guidance
  • A listening process that will unlock valuable insights and deliver desired outcomesA listening process that will unlock valuable insights and deliver desired outcomes
  • A listening process that will unlock valuable insights and deliver desired outcomes

KEYNOTE 2: LEADERSHIP

The Art of Caring Leadership

The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of everyone's responsibility to uplift their team and organization and drive real business results.

This program is perfect for leaders and team members:

  • Supporting employees through organizational change
  • Prioritizing self-development as part of their leadership development
  • Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with:

  • A practical understanding of the concrete actions they can take to uplift and engage those they lead
  • Deep insights into the positive power they possess to create a culture of caring at work
  • Strategies to inspire loyalty with their leadership by becoming more present, caring, and compassionate

KEYNOTE 3: DIVERSITY AND INCLUSION

Reimagining a New and Better Workplace

In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.

This program is perfect for leaders and team members:

  • Powering through tough moments or times of crisis
  • Fortifying those they lead in preparation for future challenges
  • Equipping their organization to thrive long term

The audience will leave with:

  • An effective framework to more quickly recover from adversity
  • A high-level roadmap for succeeding with more ease, even in uncertain times
  • A clear path to retool their workplace through creativity and innovation

KEYNOTE 4: RESILIENCE AND CHANGE

How to Build a Culture of Belonging

This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire workforces to embrace the future of work, flex their empathy muscles, and master the art of active listening to ensure every employee feels valued, respected and supported. Active Listening is important at every level in an organization to prevent burnout, navigate change successfully, make customers happy, and grow profitability.

This program is perfect for leaders:

  • Building cultures of belonging at work
  • Seeking to honor their colleagues’ diverse experiences and perspectives
  • Educating themselves about other peoples’ challenges

The audience will leave with:

  • A practical method to elicit feedback and unlock change and growth
  • A greater understanding of the role they have to play in creating cultures of belonging at work
  • The inspiration to show up each workday as their most authentic selves
Heather Younger-new section(1)

Heather is a Workplace Culture Expert

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

Books

"An engaging & Inspiring read."

STEPHEN M.R. COVEY | NYT & #1 WSJ Bestselling Author

  • Based on interviews with over eighty leaders, including:
  • Howard Behar, former President of the Starbucks Coffee Company
  • Judith Scimone, Senior Vice President and Chief Talent Officer at MetLife
  • Garry Ridge, CEO and Chairman of the Board of the WD-40 Company
  • Shawnté Cox Holland, Head of Culture and Engagement at Vanguard
  • Outlines nine ways that leaders can make all employees feel included and cared for.
  • Includes access to a self-assessment so you can measure your progress as a caring leader.
The Art of Caring Leadership
art of listening book_mockup2
  • In The Art of Active Listening, Heather introduces a new change model for organizational listening illustrated in five steps:
  • 1 Recognize the Unsaid - Pick up on important signals. Notice where words and actions don’t match up, and show an openness to hear the hard things. Prepare to create safe spaces in which to listen.
  • 2 Seek to Understand - Capture insights & emotions. Gain deep, valuable insights about what team members and customers actually want and need.
  • 3 Decode - See a complete picture. Decipher what’s most important to team members and customers. Identify which changes are most likely to have the greatest impact.
  • 4 Act - Capture hearts and minds at every level. Leveraging insights from prior steps, create an inclusive and collaborative action plan for culture change and transformation.
  • 5 Close the Loop - Connect the dots...by sharing what you’ve heard and the actions you’re taking. People that feel valued, heard, and included will respond with more loyalty.
podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
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