Discover how to make a powerful first impression as a new manager in your first week. Learn essential strategies from Heather, including recognizing unspoken cues, engaging with your team, and processing feedback effectively. Don’t miss her bonus tip to break down barriers of mistrust and create a collaborative atmosphere for lasting success!
Discover how becoming a better manager boosts your skills and lifts your entire team, creating a positive, productive work environment. Learn from Heather about investing in yourself, developing resilience, and embracing imperfection to unlock bigger opportunities and achieve team success.
Subscribe to the Leadership with Heart Podcast! Are you a Caring Leader looking for ways to improve corporate culture? We’re all busy, and sometimes it’s the little things that count to make your people feel seen, heard, and valued. Here are seven quick and effective strategies to enhance your corporate culture: Express Gratitude Taking a … Read more
Subscribe to the Leadership with Heart Podcast! In a world filled with noise, true connection is often drowned out by the clamor of our own thoughts, biases, and assumptions. But what if I told you that within the quiet art of active listening lies the power to transform not only your leadership but your … Read more
Subscribe to the Leadership with Heart Podcast! In today’s fast-paced work environments, it’s all too easy to jump to conclusions based on appearances or past experiences. However, this can lead to misunderstandings and biases that negatively impact our relationships and productivity. To combat these issues, active listening and Caring Leadership are essential. The Importance … Read more
Subscribe to the Leadership with Heart Podcast! Change is inevitable, isn’t it? Whether it’s implementing new technologies, restructuring teams, or adapting to market shifts, organizations constantly face change. The critical question is: how do we navigate these changes effectively? That’s where Change Management comes in. Understanding Change Management Change Management is a structured approach to … Read more
Subscribe to the Leadership with Heart Podcast! Podcast In this episode Heather speaks with Brian Lord, President of Premiere Speakers Bureau, who shares profound insights on the relationship between wisdom and effective leadership. Emphasizing the importance of seeking wisdom as a foundational element for leadership, Lord underscores the value of curiosity and a continual openness … Read more
Subscribe to the Leadership with Heart Podcast! Some years ago, I was leading customer experience for an organization, and they decided to reorganize. This is a common thing as organizations look to increase efficiencies, reduce costs, and improve customer experience. Like with most changes that seem to come on without warning, this change made employees … Read more
Subscribe to the Leadership with Heart Podcast! The transition back to the office after a period of remote work can be met with mixed emotions from employees. For many, the comfort and flexibility of working from home have become a cherished routine. Suddenly, the return-to-work orders can feel like an unwelcome disruption. Imagine starting your … Read more
Subscribe to the Leadership with Heart Podcast! In this insightful podcast episode, Anita Brikman, President and CEO of the Plasma Protein Therapeutics Association (PPTA), shares her compelling career journey bridging healthcare advocacy and association leadership. With a background as a news anchor and medical reporter, Anita discusses the transformative shift into healthcare associations, emphasizing the … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
A leading workplace culture and employee engagement consulting & training firm.
Bringing the best insights from over 25,000 employee stories to the stage.
An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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