Change management

What Is Change Management?

Subscribe to the Leadership with Heart Podcast! Change is inevitable, isn’t it? Whether it’s implementing new technologies, restructuring teams, or adapting to market shifts, organizations constantly face change. The critical question is: how do we navigate these changes effectively? That’s where Change Management comes in. Understanding Change Management Change Management is a structured approach to … Read more

110: Leaders With Heart Listen And Then Iterate

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Arlene Mendoza, Senior Innovation Program Manager at Alluma about her leadership style, her drive to lead, her time when she did not shine as a leader and her ideas about iterating our leadership style. Key takeaways: Listen to yourself and then … Read more

Are you an inclusive leader?

    We are trying to construct a more inclusive society. We are going to make a country in which no one is left out. Franklin D. Roosevelt   My daughter had a tough middle school year last year. She agonized over how she felt left out of circles and discussions and events. I would … Read more

Voice of the Employee: What to Do Next?

Voice of the Employee

  [pullquote align=center] One of the most sincere forms of respect is actually listening to what another has to say. Bryant H. McGill [/pullquote] Its Importance Every single one of us longs to be heard. It is innate. Think about a baby who wants to get the attention of the adults in her life. What … Read more

Customer Experience: It’s a Team Sport!

    [pullquote align=center] The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.—Babe Ruth [/pullquote]   So, you are looking at improving your customer’s experience? You hired a … Read more


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert


CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!


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