How to Improve Leadership Skills

How Leadership Shapes the Future of Work

I have spoken to countless leaders in the last few years who have completely changed their outlook on how they want their workplace to flourish. The remote environment that the pandemic provided to the majority of us really became the ‘kick in the pants’ that we needed for leaders to recognize that maybe our communication, … Read more

Are You Empowering Your People to Take Flight to Success?

I was thinking about the new Top Gun movie the other day, and the scenes of Maverick’s determination to show his pilots that an ‘impossible’ mission was attainable had me thinking about that concept in leadership. He took a huge risk getting in the trenches to prove to his team that the hard work could … Read more

A 5-Step Guarantee in Delivering Comprehensive Feedback

Recently at one of my son’s baseball games, I realized how much I truly love his coach’s leadership style. He provides feedback to his team as soon as they walk off the field or after they go to bat, pulling them aside and speaking to them all directly. Each time he is consistent, caring, and … Read more

Leading with Positive Power

We all have this internal power inside of us. It’s not commonly talked about, and many of us walk through life without really knowing what it means or how to act on it. I remember when I was young, I dealt a lot with racism and addiction within my family. But deep down, I knew … Read more

What I Learned from My Father’s Death

Imagine never knowing whether your father is dead or alive. If you can imagine, it would be tough. Unfortunately, this happened to me. To be honest, I have been reluctant to post this because of just how personal it is. But the unfortunate circumstances around what I am about to tell you truly changed me. … Read more

How to Lead a Team like Aaron Judge

aaron judge

There’s a lot to be said about a leader who gains more enthusiasm and spirit from having an excellent team behind them. That’s exactly how Aaron Judge leads in his baseball career. He never gets too excited about personal accomplishments until those accomplishments reflect well on his team, driving their productivity and leading them to … Read more

Quiet Quitting: The Impact Leaders Have on Their People

We’ve all heard of The Great Resignation, but have you heard of Quiet Quitting? When I first heard this term, I thought it was people quietly leaving their roles – but it’s not that. It’s actually everyone who couldn’t quit during the great resignation, but wanted to, and is now doing what we call ‘quiet … Read more

183: Leaders with Heart can Transform Industries

leaders transform dentist industry

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dr. Karaneh Jahan, who received her baccalaureate degree in Public Health with a minor in Spanish from Portland State University. She later attended Oregon Health and Science University where she obtained her Doctor of Dental Medicine degree. Dr. Kararen Janah worked at seven … Read more

Leadership Lessons I Learned from my Four Children

children kids leadership lessons

Dedicated to my Children Someone recently approached me and pointed out that the two books I have written have been dedicated to my children, not my spouse, not my mother. For me, this was common sense. My children have taught me more than anyone else has about leadership. They are the foundation of my leadership … Read more

182: Leaders with Heart Take Action

leaders take action asif sadiq

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Asif Sadiq MBE, Head of Equity and Inclusion at WarnerMedia International. Before working at WarnerMedia, Asif has worked at numerous industry-leading companies such as Adidas, Reebok, and The Telegraph. He is also an author, LinkedIn Influencer, Board Member, and TEDx Speaker. His home country … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Active Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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