employee engagement

Appreciating the Different Cookies in Your Cookie Jar

When I say ‘cookies in your cookie jar,’ I’m not literally talking about chocolate chip cookies, oreos, oatmeal raisin, or even peanut butter. But figuratively, I am. Each of these ‘flavors’ represent a different and unique player on your team. How they carry themselves, their work ethic, how they interact with other people. They have … Read more

What Active Listening Means at Work

active listening at work

Most people think that active listening is simply opening our ears to hear what someone is saying to us, and then asking them questions. But there’s so much more than that. Some leaders tend to approach situations with preconceived notions, and we all know there’s that part of human nature that makes us feel more … Read more

My Best Employee Quit on the Spot – What Should I do?

employee quit on the spot

This past week, I stumbled upon an old ‘Dear Abby’ type advice column where managers and leaders could submit a scenario about something going on in the workplace to get feedback on how to best handle it. In this case, a leader wrote about how their best employee quit on the spot after being told … Read more

5 Strategies for Leaders to Increase Employee Engagement

increase employee engagement

Employee engagement has been trending as a hot topic in 2022 as it’s come to a height with the Great Resignation. Leaders all over have struggled with the multitude of transitions between the virtual, hybrid, or just plain staying in the office world. No matter which of these roles you can relate to, one thing … Read more

Leadership 101: Don’t Make ASSumptions

leadership

What They Don’t Tell You I recently had a fellow leader recall a time when a team member of his who he assumed wanted to be promoted and move up within their organization. When they finally had the chance to sit down and chat about it together, she expressed to him that she had changed … Read more

Seen & Unseen Disabilities in the Workplace

the seen and unseen disabilities at work

What Isn’t Seen Disabilities in the workplace, both seen and unseen, can often leave us wondering how to lead our people in the most effective and supportive way. Especially when they’re visibly going through a rough patch. One leader shared with me that when he discovered one of his employees was struggling with anxiety, he … Read more

Giving Employee Feedback Where Feedback is Due

employee feedback loop

A leader once told me that one of his team members came to him disappointed that he wasn’t being provided with as much feedback as he had expected. He expressed that not getting enough constructive feedback made him feel like he wasn’t getting better and growing within his role. Although some employees may do well … Read more

Fill Yourself Up by Recognizing Your Employees Every Day

employee appreciation

Employee Appreciation Day With Employee Appreciation day approaching, a story that sticks out to me often is when I was working for an organization that, for the first time ever, went through the process of restructuring. It left me overseeing an area of the workplace, but I no longer had any team members of my … Read more

Good-bye silos: Hello employee engagement!

employee engagement silos

Engagement I recently reflected on the time a few years ago when my dog had surgery. They put this cone or “halo” on her head to minimize access to the incision. Ever seen an animal with this on? It’s really sad. As I walked behind her, I thought about her limited field of view. How … Read more

How Holistic Leadership Shows You Care

In my upcoming book, The Art of Caring Leadership, I speak to the importance of leading the whole person, and not just the face value of the employee that shows up to work every day. Often I witness managers “handle” employees through a narrow lens of their performance inside the workplace without ever considering them … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Active Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!

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