I remember working with my first large consulting client and helping them establish a culture team. They were really focusing on making sure their employees felt heard and achieve employee buy-in. While they were already administering and evaluating employee engagement surveys, they wanted to gain more employee and leadership buy-in in more positive culture change. … Read more
In any workplace, there is nothing more essential than feeling like you are part of a team. We all want to feel connected and valued by our colleagues. However, have you ever experienced the use of the term “family” to describe your organization? While it may seem like a heartwarming concept at first, it can … Read more
I like to lead by example, and in my talks I focus heavily on the fact that we all have the ability to create more robust workplace cultures by being active listeners. As a workplace expert and CEO of a consulting company that focus on creating GREAT workplaces, I have learned that the key is … Read more
Boosting team engagement may seem like a daunting task, but in reality, this powerful shift in your team’s morale comes from the little things. Skills you can practice and improve on over time. I once had a manager who would come around spontaneously when he just had a feeling someone on the team felt off, … Read more
When I say ‘cookies in your cookie jar,’ I’m not literally talking about chocolate chip cookies, oreos, oatmeal raisin, or even peanut butter. But figuratively, I am. Each of these ‘flavors’ represent a different and unique player on your team. How they carry themselves, their work ethic, how they interact with other people. They have … Read more
Most people think that active listening is simply opening our ears to hear what someone is saying to us, and then asking them questions. But there’s so much more than that. Some leaders tend to approach situations with preconceived notions, and we all know there’s that part of human nature that makes us feel more … Read more
This past week, I stumbled upon an old ‘Dear Abby’ type advice column where managers and leaders could submit a scenario about something going on in the workplace to get feedback on how to best handle it. In this case, a leader wrote about how their best employee quit on the spot after being told … Read more
Employee engagement has been trending as a hot topic in 2022 as it’s come to a height with the Great Resignation. Leaders all over have struggled with the multitude of transitions between the virtual, hybrid, or just plain staying in the office world. No matter which of these roles you can relate to, one thing … Read more
What They Don’t Tell You I recently had a fellow leader recall a time when a team member of his who he assumed wanted to be promoted and move up within their organization. When they finally had the chance to sit down and chat about it together, she expressed to him that she had changed … Read more
What Isn’t Seen Disabilities in the workplace, both seen and unseen, can often leave us wondering how to lead our people in the most effective and supportive way. Especially when they’re visibly going through a rough patch. One leader shared with me that when he discovered one of his employees was struggling with anxiety, he … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488