This past week, I stumbled upon an old ‘Dear Abby’ type advice column where managers and leaders could submit a scenario about something going on in the workplace to get feedback on how to best handle it. In this case, a leader wrote about how their best employee quit on the spot after being told … Read more
“I want to move forward in my career, but I’m too unsure to ask for a promotion.” Or “I want to be a better manager, but it’s hard to change my ways and make people feel heard.” How about “I want to lose weight, but I’m not willing to give up junk food.” Less excuses, … Read more
Imagine you are transported to a place where you have never been before, accessing emotions that another person feels and with the ability to heal them and all while having the ability to return home when you choose. That’s the magical power of empathy. Empathy is the ability to step into the shoes of another to … Read more
Decisions, Decisions… I was walking with my son one day, and he said to me: “Everything starts with a decision, which is just really a choice. We all have to make a series of choices. That gets us where we are today.” He went on to say that as he makes choices, he would do … Read more
The Ugly Truth I’m sure you’ve heard about the CEO from Better.com who recently laid off 900 of his employees over a Zoom call. Sure, he came forth to apologize eventually, but a late apology often seems as empty as the cold delivery that started it all. I mean 900 employees, wow! If you haven’t … Read more
Self Awareness and Bias It’s in our nature as humans to build friendships with those we come in close contact with regularly. This is what we call affinity bias. For most of us, many of those friendships form with people we work with. However, whether it be a fellow employee, a subordinate, or someone who … Read more
Recognizing Workplace Bullying I want to touch on the topic of bullying in the workplace and how to show caring leadership while not only managing it, but recognizing it. Bullying doesn’t necessarily mean a face-to-face confrontation. Even negative or condescending emails can pass as bullying tendencies. Some additional examples include: Targeted practical jokes Being purposely misled about … Read more
Which is which? I want to talk about positive power and acquired authority and why it’s important to know the difference. When we think of leadership in the workplace, we think of those with a manager, supervisor, or executive title. But a continuous problem I see is most managers don’t really understand the positive power … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to her listeners about the struggles that come with being a compassionate and caring leader. This applies in and out of the home for Heather – in this episode, she opens up about parenting, compassion fatigue, and more. Take a listen. Key … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly with her listeners about the importance of reframing our mindsets around leadership. Being a leader can sometimes be seen as a hassle due to the hard work involved. When we reframe the way we think about leadership, it can be both exciting … Read more
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Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.
