reaching your potential

Fill Yourself Up by Recognizing Your Employees Every Day

employee appreciation

Employee Appreciation Day With Employee Appreciation day approaching, a story that sticks out to me often is when I was working for an organization that, for the first time ever, went through the process of restructuring. It left me overseeing an area of the workplace, but I no longer had any team members of my … Read more

Do You Exercise Inclusive Listening?

leadership meeting listening

I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them … Read more

Leadership Values: Do You Practice What You Preach?

leadership values wine napa valley

What Are Your Values? I recently traveled to Napa, California with my husband for a weekend, and throughout the trip, we attended many wine tastings (as one does in wine country). We absolutely enjoyed our time there, but I noticed a common theme with the tour guides. They often mentioned that they did not want … Read more

Staying Engaged in the Virtual World

zoom virtual meeting

Virtual Workplaces I recently spoke at an event where a few of the audience members admitted that they hadn’t been engaging as much with their team because of now being virtual. They said that regularly scheduled one-on-ones and town halls had been canceled because of the inability to meet in person. Learning to accept these … Read more

The Back Seat Side of Caring Leadership

back seat of caring leadership

Taking the Back Seat My family and I were on our way to church this past week, and instead of sitting in the passenger seat, I took the back seat and let my son sit up front due to a leg injury. As we drove, I realized how clearly I could experience the environment in … Read more

What Excuses Are You Making in 2022?

excuses

“I want to move forward in my career, but I’m too unsure to ask for a promotion.” Or “I want to be a better manager, but it’s hard to change my ways and make people feel heard.” How about “I want to lose weight, but I’m not willing to give up junk food.” Less excuses, … Read more

Embrace the Magical Power of Empathy in the New Year

magical power of empathy

Imagine you are transported to a place where you have never been before, accessing emotions that another person feels and with the ability to heal them and all while having the ability to return home when you choose. That’s the magical power of empathy. Empathy is the ability to step into the shoes of another to … Read more

Making Better Choices in 2022

making better choices in 2022

Decisions, Decisions… I was walking with my son one day, and he said to me: “Everything starts with a decision, which is just really a choice. We all have to make a series of choices. That gets us where we are today.” He went on to say that as he makes choices, he would do … Read more

Handling Layoffs with Dignity

layoff better ceo

The Ugly Truth I’m sure you’ve heard about the CEO from Better.com who recently laid off 900 of his employees over a Zoom call. Sure, he came forth to apologize eventually, but a late apology often seems as empty as the cold delivery that started it all. I mean 900 employees, wow! If you haven’t … Read more

​​How Favoritism Plays a Role in Workplace Conflict

favoritism workplace conflict

Self Awareness and Bias It’s in our nature as humans to build friendships with those we come in close contact with regularly. This is what we call affinity bias. For most of us, many of those friendships form with people we work with. However, whether it be a fellow employee, a subordinate, or someone who … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Active Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!

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