listening culture

Getting Listening Right in a Virtual World

virtual world

Whether it was at the height of the pandemic or recently, if you’ve gone through the transition from an in-office environment to now working fully remote – your listening skills may feel like they’ve taken a big hit. Seeking to understand and listening (the right way) have proven to be strenuous battles as many leaders … Read more

Are You Confident in Your Leadership?

confident leadership

Being Confident One thing that happens a lot at my speaking engagements or workshops is I’ll ask the audience if they’ve done certain behaviors within leadership, negative or positive, naming off a few this or that. When the behavior is positive, nearly every hand raises, and people are willing to share their wins. But when … Read more

What My Teenage Daughter Taught Me About Listening to Ourselves

When it comes time to send our kiddos off to college, I feel like I speak for most parents when I say that we always have an input or two. The location, distance, or majors that are offered – whatever it may be. Like most families, we went through the process with my daughter of … Read more

Do You Exercise Inclusive Listening?

leadership meeting listening

I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them … Read more

What Triggers You?

triggers

Have you ever been asked what are your biggest pet peeves? One of my employees was just asked this recently, and mentioned that it’s a question posed to her quite often. Pet peeve is just a more common and light-hearted term for something we all experience, triggers. On our HR Community Hour last week, we … Read more

Caring Leadership Includes Everyone

caring leader woman

I often hear people say, “Oh, I am not a leader yet.” Then, I promptly stop them in their tracks to let them know that everyone leads someone, whether with or without a manager title.  Leading has a lot less to do with a title and more to do with the impact we have on … Read more

Modeling Caring Leadership Behaviors in Hard Times

caring leadership behaviors

If you’ve been following my blog or my journey, or if you just found me, you may have heard that on Tuesday, April 13th, I published my second book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations. And, while I’ve written about Caring Leadership extensively in the past, today I … Read more

Caring Leadership Came Alive During the Pandemic

Today is the day that my second book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams & Organizations, officially launches! Of course, I’d be lying if I told you I embarked on this journey alone, or that the journey has been an easy one. At the beginning of the pandemic, and for the first few … Read more

Caring Leadership Is a Team Sport

I am a fast-moving person who drives for success. I also lead with my heart. Often, I am moving so fast that I outrun my own capabilities, and I have a hard time asking for help. When I take the time to pause, I release the need to control everything around me and invite others … Read more

Does Your Organization Understand the Art of Caring Leadership?

In my experience working with organizations of all sizes, every leader thinks they are a caring leader and even those who don’t secretly aspire to be one. Unfortunately, despite their best intentions, many will fail to demonstrate caring leadership consistently. Their actions or inactions towards colleagues looking to them for leadership and guidance often highlights … Read more

Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.

Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments