Mentorship

Finding the Leader Within You

Finding the Leader Within You

Whether you have worked your way up the ladder into a leadership role or you took one unexpectedly, it can often be difficult to navigate the waters. A huge piece of that understanding is choosing the leadership style you want to reflect to your people. Finding the leader within you can mean different things to … Read more

What Active Listening Means at Work

active listening at work

Most people think that active listening is simply opening our ears to hear what someone is saying to us, and then asking them questions. But there’s so much more than that. Some leaders tend to approach situations with preconceived notions, and we all know there’s that part of human nature that makes us feel more … Read more

What Excuses Are You Making in 2022?

excuses

“I want to move forward in my career, but I’m too unsure to ask for a promotion.” Or “I want to be a better manager, but it’s hard to change my ways and make people feel heard.” How about “I want to lose weight, but I’m not willing to give up junk food.” Less excuses, … Read more

Embrace the Magical Power of Empathy in the New Year

magical power of empathy

Imagine you are transported to a place where you have never been before, accessing emotions that another person feels and with the ability to heal them and all while having the ability to return home when you choose. That’s the magical power of empathy. Empathy is the ability to step into the shoes of another to … Read more

Making Better Choices in 2022

making better choices in 2022

Decisions, Decisions… I was walking with my son one day, and he said to me: “Everything starts with a decision, which is just really a choice. We all have to make a series of choices. That gets us where we are today.” He went on to say that as he makes choices, he would do … Read more

Handling Layoffs with Dignity

layoff better ceo

The Ugly Truth I’m sure you’ve heard about the CEO from Better.com who recently laid off 900 of his employees over a Zoom call. Sure, he came forth to apologize eventually, but a late apology often seems as empty as the cold delivery that started it all. I mean 900 employees, wow! If you haven’t … Read more

​​How Favoritism Plays a Role in Workplace Conflict

favoritism workplace conflict

Self Awareness and Bias It’s in our nature as humans to build friendships with those we come in close contact with regularly. This is what we call affinity bias. For most of us, many of those friendships form with people we work with. However, whether it be a fellow employee, a subordinate, or someone who … Read more

Dealing with Bullies at Work

dealing with bullies at work

Recognizing Workplace Bullying I want to touch on the topic of bullying in the workplace and how to show caring leadership while not only managing it, but recognizing it. Bullying doesn’t necessarily mean a face-to-face confrontation. Even negative or condescending emails can pass as bullying tendencies. Some additional examples include: Targeted practical jokes Being purposely misled about … Read more

Positive Power vs. Acquired Authority

positive power authority

Which is which? I want to talk about positive power and acquired authority and why it’s important to know the difference. When we think of leadership in the workplace, we think of those with a manager, supervisor, or executive title. But a continuous problem I see is most managers don’t really understand the positive power … Read more

Do’s and Don’ts of Leadership

do's and don'ts

I recently was speaking to a former client of mine. As we caught up on this and that, we began talking about her transition into a leadership role. She mentioned how she kept reflecting on all the previous managers she’d reported to as she was mentally preparing to step into her new role. She thought … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Active Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!

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