listening

What Active Listening Means at Work

active listening at work

Most people think that active listening is simply opening our ears to hear what someone is saying to us, and then asking them questions. But there’s so much more than that. Some leaders tend to approach situations with preconceived notions, and we all know there’s that part of human nature that makes us feel more … Read more

Tailoring Our Voices to Our New Normal

A couple of months ago, I hosted my first hybrid keynote event since the COVID-19 pandemic began. A portion of the audience was in the conference hall with me, wearing masks and strictly adhering to social distancing guidelines. The rest of the audience attended virtually, watching and participating via teleconference technology. In all honesty, it … Read more

Giving & Receiving Grace in Response to Workplace Harm

Recently, I had the pleasure of attending a virtual diversity, equity, and inclusion course. It was fantastic to be in community with other thought leaders and colleagues within the DEI space, and take our collective learning to the next level. Even as someone with years of experience in the field, I can always stand to … Read more

How Outside Opinions Help Us Gain Clear & Conscious Leadership Vision

I’ve worn glasses since I was eleven years old. I attribute my nearsightedness to watching way too much television when I was younger, and my vision has only gotten worse as the years have passed. A while ago, I was having difficulty seeing clearly out of my glasses, which was beginning to impair my productivity … Read more

What Inclusion Means to Me

As a diversity, equity, and inclusion consultant, my clients often ask me, “what does inclusion mean?” But the more apt question would be, “what does inclusion mean to you?” We each carry within ourselves entirely unique backgrounds and identities, and those subjective experiences invariably determine what we consider truly inclusive environments. As a result, inclusion … Read more

How Our Authentic Stories Can Bring About Greater Good

After a lifetime of trying to minimize my difference—the difference between me and my white mother, the difference between me and my coworkers, the difference between me and other thought leaders—I am now being pulled out of the shadows and into the spotlight to share my story. These past few years, I’ve felt compelled to … Read more

3 Tips for Leading With Empathy & Compassion

The other day, I was picking up an order from a deli for my mother, who had ordered ahead of time. I didn’t realize the order was set for a later pick up time, so I arrived, and it wasn’t ready. When I told them that I had traveled 45 minutes and was wondering if … Read more

What is Your Employee Listening Strategy?

    [pullquote align=center] To be listened to is, generally speaking, a nearly unique experience for most people. It is enormously stimulating. It is small wonder that people who have been demanding all their lives to be heard so often fall speechless when confronted with one who gravely agrees to lend an ear. Man clamors … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

Cycle of Active Listening Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this self-led assessment, you will uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
Are you interested in having Heather present at an organization you are associated with?
Would you like more information about Heather's consulting services or workshops?

Contact Heather Today!

Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments