Bias

Overcoming Adversity to Build Resilience

We all face various challenges, obstacles, and difficulties both inside and outside the office throughout our lives. Over the last twelve months, the arrival of a global pandemic has made it especially difficult to find the right balance in our lives or regain any sense of stability. However, the biggest lesson for organizations and their … Read more

The Art of Caring Leadership

The Art of Caring Leadership

The last 12 months have felt incredibly turbulent with COVID-19 and an increasing polarization in society dominating the news. For these reasons alone, I feel that the need for caring leadership has never been more important than it is right now. It is often said that we should be the change that we want to … Read more

Why You Are Who You Say You Are

I have the privilege of speaking and working closely with organizations every day. From those conversations, I have learned that any solopreneur, entrepreneur, or successful leader can suffer a crisis of confidence when they least expect it. You are not alone if you have ever experienced moments where you feel hopeless, questioned if you are … Read more

Caring Leaders to Watch in 2021

We have all worked for managers that took us for granted or made us feel like just a number. On the flip side, some leaders make us feel valued and crucial to both our team and the organization. We will go the extra mile for those that show they care about our wellbeing and value … Read more

Standing up for Intentionality

The last twelve months’ events have seen many of us consumed by too much news. Finding the balance of staying informed without feeling anxious about things beyond our control is a challenge that we have all had to face and overcome. While a leader can have a lot of influence and control over our lives, … Read more

Giving & Receiving Grace in Response to Workplace Harm

Recently, I had the pleasure of attending a virtual diversity, equity, and inclusion course. It was fantastic to be in community with other thought leaders and colleagues within the DEI space, and take our collective learning to the next level. Even as someone with years of experience in the field, I can always stand to … Read more

What Inclusion Means to Me

As a diversity, equity, and inclusion consultant, my clients often ask me, “what does inclusion mean?” But the more apt question would be, “what does inclusion mean to you?” We each carry within ourselves entirely unique backgrounds and identities, and those subjective experiences invariably determine what we consider truly inclusive environments. As a result, inclusion … Read more

How Our Authentic Stories Can Bring About Greater Good

After a lifetime of trying to minimize my difference—the difference between me and my white mother, the difference between me and my coworkers, the difference between me and other thought leaders—I am now being pulled out of the shadows and into the spotlight to share my story. These past few years, I’ve felt compelled to … Read more

3 Tips for Leading With Empathy & Compassion

The other day, I was picking up an order from a deli for my mother, who had ordered ahead of time. I didn’t realize the order was set for a later pick up time, so I arrived, and it wasn’t ready. When I told them that I had traveled 45 minutes and was wondering if … Read more

A Welcoming Culture Begins with You!

I’m a big fan of the 2014 film, The Hundred-Foot Journey. In fact, I’ve watched it several times. The film tells the story of an Indian family who flees their homeland and settles in a small town in France, setting up a restaurant 100 feet across from a traditional French cuisine restaurant. What ensues next … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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