How to Improve Employee Experience

How Your Leadership Style Can Change an Entire Company

How Your Leadership Style Can Change an Entire Company

You can probably think of a time in your life where you were eating at a restaurant with your family or maybe even making a large purchase and the experience didn’t go the way you expected. Which usually leaves you with a bad taste in your mouth (no pun intended:) about the company you’re dealing … Read more

Fill Yourself Up by Recognizing Your Employees Every Day

employee appreciation

Employee Appreciation Day With Employee Appreciation day approaching, a story that sticks out to me often is when I was working for an organization that, for the first time ever, went through the process of restructuring. It left me overseeing an area of the workplace, but I no longer had any team members of my … Read more

Do You Exercise Inclusive Listening?

leadership meeting listening

I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them … Read more

Leadership Values: Do You Practice What You Preach?

leadership values wine napa valley

What Are Your Values? I recently traveled to Napa, California with my husband for a weekend, and throughout the trip, we attended many wine tastings (as one does in wine country). We absolutely enjoyed our time there, but I noticed a common theme with the tour guides. They often mentioned that they did not want … Read more

Staying Engaged in the Virtual World

zoom virtual meeting

Virtual Workplaces I recently spoke at an event where a few of the audience members admitted that they hadn’t been engaging as much with their team because of now being virtual. They said that regularly scheduled one-on-ones and town halls had been canceled because of the inability to meet in person. Learning to accept these … Read more

The Back Seat Side of Caring Leadership

back seat of caring leadership

Taking the Back Seat My family and I were on our way to church this past week, and instead of sitting in the passenger seat, I took the back seat and let my son sit up front due to a leg injury. As we drove, I realized how clearly I could experience the environment in … Read more

Can They See Us from Up There?

can they see us from up there leadership

A Recurring Issue In my work, I see time and again the issues that exist at the top of organizations. However, so often, there are a few problems that organizations suffer from that are isolated among top executives.  The people at the top who don’t have buy-in on new initiatives is one I see a … Read more

Do you Need a Leader or a Superhero?

leader superman hero

Leader or Organizational Glue? How often as a leader do you feel like it is your responsibility to hold your whole organization together? Do you strive to keep it together through thick and thin so that no one will see anything other than a fearless leader? You are not alone if those questions hit home.  … Read more

Bezos v. Jassy Meets Caring Leadership

amazon jeff bezos leaders leadership

Amazon, the customer, then the Employee-Is it Worth it? Jeff Bezos, the business tycoon and founder of Amazon, stepped down as CEO on July 5. The reins are now in the hands of Andy Jassy. I recently was a guest on the Bloomberg Business podcast and had the pleasure of discussing my advice to Andy Jassy. My … Read more

On the Basis of Politics

politics monica thornton heather younger

The Loophole In 2018, the movie “On the Basis of Sex” was released. In following the story of Ruth Bader Ginsburg, it reveals how one woman and her husband derailed sex-based discrimination within our country’s legal and political system. It all started with one case, a loophole if you will. Ruth and her husband take … Read more


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert


CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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