How to Improve Employee Experience

Authenticity, but Only if You’re Kind

authenticity workplace kind

Authenticity: Yay or Nay? Do you ever encourage authenticity in the workplace but wonder if maybe it’s too much? By this, I mean, have you encountered people in your lives who are authentically just not the best? Another term for the people I’m thinking of is “jerks”. How do you reconcile authentic behavior at work … Read more

3 Essential Steps to Create a Workplace of Belonging

us belonging workplace heather younger

A Poll Have you ever felt like you don’t belong somewhere? Have you experienced a panic-inducing bout of imposter syndrome? Been the black sheep of the group? Or even been verbally or physically excluded from a place or situation? Had no sense of belonging? I’d bet my bottom dollar the answer to at least one … Read more

How to Inspire Spontaneous Caring Leadership

soccer spontaneous caring leadership

A Hard Hit & a Quick Save Last week I was at my son’s soccer game when I witnessed a beautiful example of spontaneous Caring Leadership. One of the kids playing was hit in the chest with the ball; you know, the kind of hit that knocks the wind right out of you. It was … Read more

Support Your Team by Not Micromanaging

micromanaging restaurant

A Honeymoon Tale Before I share the main subject of this blog post, I want to tell you all a story about my honeymoon. My husband and I went out to a lovely restaurant one evening, and I will forever remember that experience because of the service we received. The waiters were attentive and kind … Read more

Do’s and Don’ts of Leadership

do's and don'ts

I recently was speaking to a former client of mine. As we caught up on this and that, we began talking about her transition into a leadership role. She mentioned how she kept reflecting on all the previous managers she’d reported to as she was mentally preparing to step into her new role. She thought … Read more

Managers vs. Leaders: What’s the Difference?

leader alone chess

Perhaps you bear the title of “manager” and with it a load of responsibilities, I’m sure. Maybe you manage a product, systems, and processes or a team of people. Your days might consist of making one business decision after the next as you try to guide your company towards success.  Merriam Webster defines a manager as “one … Read more

Remote Work Culture: A Stronger Connection than Your Wifi

woman with a dog at home remote work

No Such Thing as a Normal Zoom Call Almost every Zoom call I’ve been on this year has been quietly interrupted by my dog. The door in my basement office opens slowly and no one visibly comes through it, but down there under the desk Alex snuggles up around my ankles. And on many of … Read more

What Triggers You?

triggers

Have you ever been asked what are your biggest pet peeves? One of my employees was just asked this recently, and mentioned that it’s a question posed to her quite often. Pet peeve is just a more common and light-hearted term for something we all experience, triggers. On our HR Community Hour last week, we … Read more

Caring Leadership Includes Everyone

caring leader woman

I often hear people say, “Oh, I am not a leader yet.” Then, I promptly stop them in their tracks to let them know that everyone leads someone, whether with or without a manager title.  Leading has a lot less to do with a title and more to do with the impact we have on … Read more

Modeling Caring Leadership Behaviors in Hard Times

caring leadership behaviors

If you’ve been following my blog or my journey, or if you just found me, you may have heard that on Tuesday, April 13th, I published my second book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations. And, while I’ve written about Caring Leadership extensively in the past, today I … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
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