How to Create Loyal Employees

Quiet Quitting: The Impact Leaders Have on Their People

We’ve all heard of The Great Resignation, but have you heard of Quiet Quitting? When I first heard this term, I thought it was people quietly leaving their roles – but it’s not that. It’s actually everyone who couldn’t quit during the great resignation, but wanted to, and is now doing what we call ‘quiet … Read more

Scaling Caring Leadership to Fit Your Team Growth

scaling business

A reader of my book wrote to me and said, “If there is one area where I’d love to have seen a bit more focus (maybe for the next book!) it would be on transitions.” They said they have managed teams over the years that would typically range between 20-35 employees. Stating that with a … Read more

Can They See Us from Up There?

can they see us from up there leadership

A Recurring Issue In my work, I see time and again the issues that exist at the top of organizations. However, so often, there are a few problems that organizations suffer from that are isolated among top executives.  The people at the top who don’t have buy-in on new initiatives is one I see a … Read more

Do you Need a Leader or a Superhero?

leader superman hero

Leader or Organizational Glue? How often as a leader do you feel like it is your responsibility to hold your whole organization together? Do you strive to keep it together through thick and thin so that no one will see anything other than a fearless leader? You are not alone if those questions hit home.  … Read more

Bezos v. Jassy Meets Caring Leadership

amazon jeff bezos leaders leadership

Amazon, the customer, then the Employee-Is it Worth it? Jeff Bezos, the business tycoon and founder of Amazon, stepped down as CEO on July 5. The reins are now in the hands of Andy Jassy. I recently was a guest on the Bloomberg Business podcast and had the pleasure of discussing my advice to Andy Jassy. My … Read more

On the Basis of Politics

politics monica thornton heather younger

The Loophole In 2018, the movie “On the Basis of Sex” was released. In following the story of Ruth Bader Ginsburg, it reveals how one woman and her husband derailed sex-based discrimination within our country’s legal and political system. It all started with one case, a loophole if you will. Ruth and her husband take … Read more

Authenticity, but Only if You’re Kind

authenticity workplace kind

Authenticity: Yay or Nay? Do you ever encourage authenticity in the workplace but wonder if maybe it’s too much? By this, I mean, have you encountered people in your lives who are authentically just not the best? Another term for the people I’m thinking of is “jerks”. How do you reconcile authentic behavior at work … Read more

3 Essential Steps to Create a Workplace of Belonging

us belonging workplace heather younger

A Poll Have you ever felt like you don’t belong somewhere? Have you experienced a panic-inducing bout of imposter syndrome? Been the black sheep of the group? Or even been verbally or physically excluded from a place or situation? Had no sense of belonging? I’d bet my bottom dollar the answer to at least one … Read more

How to Inspire Spontaneous Caring Leadership

soccer spontaneous caring leadership

A Hard Hit & a Quick Save Last week I was at my son’s soccer game when I witnessed a beautiful example of spontaneous Caring Leadership. One of the kids playing was hit in the chest with the ball; you know, the kind of hit that knocks the wind right out of you. It was … Read more

Support Your Team by Not Micromanaging

micromanaging restaurant

A Honeymoon Tale Before I share the main subject of this blog post, I want to tell you all a story about my honeymoon. My husband and I went out to a lovely restaurant one evening, and I will forever remember that experience because of the service we received. The waiters were attentive and kind … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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