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Are You Empowering Your People to Take Flight to Success?

I was thinking about the new Top Gun movie the other day, and the scenes of Maverick’s determination to show his pilots that an ‘impossible’ mission was attainable had me thinking about that concept in leadership. He took a huge risk getting in the trenches to prove to his team that the hard work could … Read more

A 5-Step Guarantee in Delivering Comprehensive Feedback

Recently at one of my son’s baseball games, I realized how much I truly love his coach’s leadership style. He provides feedback to his team as soon as they walk off the field or after they go to bat, pulling them aside and speaking to them all directly. Each time he is consistent, caring, and … Read more

Finding the Leader Within You

Finding the Leader Within You

Whether you have worked your way up the ladder into a leadership role or you took one unexpectedly, it can often be difficult to navigate the waters. A huge piece of that understanding is choosing the leadership style you want to reflect to your people. Finding the leader within you can mean different things to … Read more

5 Strategies for Leaders to Increase Employee Engagement

increase employee engagement

Employee engagement has been trending as a hot topic in 2022 as it’s come to a height with the Great Resignation. Leaders all over have struggled with the multitude of transitions between the virtual, hybrid, or just plain staying in the office world. No matter which of these roles you can relate to, one thing … Read more

How to Practice Self-Care When Life is Chaotic

self-care heather r younger

I have a new book coming! I just handed in the first draft of my new upcoming book, The Art of Active Listening. Most would think I am out of my mind to not only be writing another book but to take a long vacation just days before the first draft was due…but that’s exactly … Read more

How You Make People Feel When You Lean In

how to make people feel at work

If you’ve read a book with illustrations, oftentimes the drawings visually play out the storyline in place of reading the text. Similarly, our facial expressions can ‘say’ a lot about how we feel and what we think before we even have the opportunity to use our words. Our facial expressions impact our conversations positively or … Read more

Seeking to Understand When Things Get Heated

conflict resolution

You likely read this title and thought, “Sure, seeking to understand is easy when things are calm, but how does this active listening thing differ when trying to understand someone when one of us is angry?” Great question! It can certainly be difficult to step back and assess the situation when emotions are awry, especially … Read more

Overcoming Isolation When Working Remotely

overcoming isolation remote work

In the midst of Covid-19, a vast majority of leaders transitioned employees from a face-to-face environment to working virtually and for many, that became permanent. In the beginning, I think we could all agree that it was a bit of relief being home with the unknown balance of the world, but fast-forward a few years, … Read more

Self-Awareness Test – Are You Open to Hearing the Hard Things?

open to hearing new things

I was speaking with someone recently who had expressed to me that a few employees at their job were so unhappy that they were staging a walkout. They felt underpaid, their voices unheard, and just felt a general lack of appreciation. So this team member went to management to let them know what was about … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Active Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!

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