Why ‘Family Workplace Cultures’ are actually a Red Flag

In any workplace, there is nothing more essential than feeling like you are part of a team. We all want to feel connected and valued by our colleagues. However, have you ever experienced the use of the term “family” to describe your organization? While it may seem like a heartwarming concept at first, it can … Read more

Do You Listen to Respond or Do You Listen to Understand?

Did you know that one of the biggest sources of frustration in the workplace is feeling unheard and undervalued? This insight came to me when I stumbled upon an influencer’s poll where over a million followers voted on the most frustrating thing about work. The top two answers were centered around the theme of *not … Read more

Leadership in Finance: The Importance of Listening and Trust

Are you looking to expand your skill set as a leader in the finance world? It’s no surprise that successful leadership demands more than just knowledge of the industry – it requires knowing how to build relationships, develop strategies, and most importantly, understand what it takes to gain trust. I recall a time when I … Read more

Am I Qualified To Be a Leader?

On the plane about to take off, I’m sitting in the exit row, and the flight attendant asked us, “Are you ready, willing, and qualified to assist in case of an emergency landing?” Hmmm, I thought. Qualified? I have never had to reload an entire plane because of an emergency landing before. How could I … Read more

Maximizing Productivity: Tips and Techniques for Boosting Efficiency and Achieving Goals

When you think of the word “productivity,” what comes to mind? Do you see yourself being more productive, or do you see it as something that only some people can achieve? For many people, productivity is not a skill that they have mastered. They can never get anything done and always feel like they are … Read more

The Power of Empathy in Leadership: Building Stronger Connections with your Team

Empathy is a powerful tool for building stronger connections with your team. As a leader, when you show empathy, you demonstrate that you care about your team members and understand their perspectives. This helps to create a positive work environment where people feel valued and supported, leading to increased productivity and job satisfaction. Empathetic leaders … Read more

Using Active Listening to Avoid Miscommunication in the Workplace

Active listening is a great way to reduce miscommunication at work, and it’s not hard to learn. I remember in the past noticing a team member was sitting around me, seeming anxious or not themselves. I decided to invite her to my office and close the door, I just asked “what could be going on, … Read more

Impact of DEI on ESG

Need help with your D.E.I initiatives as it relates to your Environmental Social Governance?  In a world where companies are increasingly faced with the need to consider both environmental and social factors, it’s important to understand how DEI can affect ESG. D.E.I initiatives can be difficult to navigate, especially when it comes to your environmental … Read more

How to Set Clear Expectations for Employees: A Guide

I was watching a documentary about Spelling Bee winners, where the winners’ parents could be heard saying “we expect them to win, we expect it. They put in their hard work and are excited and expect it.” This made me believe the parents began setting expectations early on in their child’s life to gain the … Read more

Which of These 5 Leadership Styles Are You?

I speak a lot on the Art of Caring Leadership, but not everyone’s leadership style is the same. Although kindness and empathy should be at the forefront of whichever leadership style suits you best, each role you have throughout your career may look a little different and require you to switch up your approach. Some … Read more


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
Are you interested in hiring Heather to present at an organization you are associated with?
Are you interested in hiring Heather for consulting services or workshops?

Contact Heather Today!


I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments