self-awareness

Self-Awareness Test – Are You Open to Hearing the Hard Things?

open to hearing new things

I was speaking with someone recently who had expressed to me that a few employees at their job were so unhappy that they were staging a walkout. They felt underpaid, their voices unheard, and just felt a general lack of appreciation. So this team member went to management to let them know what was about … Read more

159: Leaders with Heart Put Their Hearts into Their Work and Find Joy

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Nick Mehta, CEO of Gainsight, The Customer Success Company. Nick shares about his values and the values of his company. Values such as putting people first, beginner’s mind, childlike joy, and more. These qualities shine in Nick’s character throughout the episode, as his … Read more

Tailoring Our Voices to Our New Normal

A couple of months ago, I hosted my first hybrid keynote event since the COVID-19 pandemic began. A portion of the audience was in the conference hall with me, wearing masks and strictly adhering to social distancing guidelines. The rest of the audience attended virtually, watching and participating via teleconference technology. In all honesty, it … Read more

Giving & Receiving Grace in Response to Workplace Harm

Recently, I had the pleasure of attending a virtual diversity, equity, and inclusion course. It was fantastic to be in community with other thought leaders and colleagues within the DEI space, and take our collective learning to the next level. Even as someone with years of experience in the field, I can always stand to … Read more

How Outside Opinions Help Us Gain Clear & Conscious Leadership Vision

I’ve worn glasses since I was eleven years old. I attribute my nearsightedness to watching way too much television when I was younger, and my vision has only gotten worse as the years have passed. A while ago, I was having difficulty seeing clearly out of my glasses, which was beginning to impair my productivity … Read more

What Inclusion Means to Me

As a diversity, equity, and inclusion consultant, my clients often ask me, “what does inclusion mean?” But the more apt question would be, “what does inclusion mean to you?” We each carry within ourselves entirely unique backgrounds and identities, and those subjective experiences invariably determine what we consider truly inclusive environments. As a result, inclusion … Read more

How Our Authentic Stories Can Bring About Greater Good

After a lifetime of trying to minimize my difference—the difference between me and my white mother, the difference between me and my coworkers, the difference between me and other thought leaders—I am now being pulled out of the shadows and into the spotlight to share my story. These past few years, I’ve felt compelled to … Read more

3 Tips for Leading With Empathy & Compassion

The other day, I was picking up an order from a deli for my mother, who had ordered ahead of time. I didn’t realize the order was set for a later pick up time, so I arrived, and it wasn’t ready. When I told them that I had traveled 45 minutes and was wondering if … Read more

131: Leaders with Heart Know the Power of Appreciation

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Danny Langloss, City Manager at City of Dixon in Illinois about his leadership style, the importance of showing appreciation for those we lead, a time when he was not the best version of himself, and much more. Key takeaways: There is a … Read more

129: Leaders with Heart Use Employee Feedback to Improve Themselves

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Scott Miller, EVP of Thought Leadership at Franklin Covey about his leadership style, his drive to lead, and his unique view on leadership and self-awareness. Key takeaways: As leaders, we must be aware of our shortcomings to truly meet our people where … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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