Empathy

How You Make People Feel When You Lean In

how to make people feel at work

If you’ve read a book with illustrations, oftentimes the drawings visually play out the storyline in place of reading the text. Similarly, our facial expressions can ‘say’ a lot about how we feel and what we think before we even have the opportunity to use our words. Our facial expressions impact our conversations positively or … Read more

What Excuses Are You Making in 2022?

excuses

“I want to move forward in my career, but I’m too unsure to ask for a promotion.” Or “I want to be a better manager, but it’s hard to change my ways and make people feel heard.” How about “I want to lose weight, but I’m not willing to give up junk food.” Less excuses, … Read more

Embrace the Magical Power of Empathy in the New Year

magical power of empathy

Imagine you are transported to a place where you have never been before, accessing emotions that another person feels and with the ability to heal them and all while having the ability to return home when you choose. That’s the magical power of empathy. Empathy is the ability to step into the shoes of another to … Read more

154: Leaders with Heart Know When to Step Back

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dr. Nikki Johnson, the first ever Chief of Mental Health Services for the Denver Sheriff’s Department. Nikki shares countless caring leadership traits and best practices, and how she came to pick them up along her own leadership journey.  Key Takeaways: Strive to be … Read more

151: Leaders with Heart Know When to Let Go

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Phil Weiser, Attorney General in Colorado. Heather met Phil during her law school days at CU Boulder, but invited him to be on her podcast after hearing a speech he gave about empathy. Caring leadership is about emotional intelligence, and with empathy … Read more

143: Leaders with Heart Lift Up Others

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks to Garth Jordan and Heather Loenser of the American Animal Hospital Association. Both leaders of this organization: Garth, CEO, and Heather Loenser, Senior Veterinary Officer, together with Heather Younger have a very dynamic discussion about their personal leadership findings.  To the Heathers, empathy … Read more

What We Do Not Understand Can Hurt Us.

understand

“Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.” Mari Curie   Given the recent tragedy surrounding George Floyd’s death, I realize more than ever that what we do not understand can hurt us. This past week, I … Read more

The #1 Reason to Lead the Whole Person

While many of you were enjoying Valentine’s Day with your special someone, I decided to join 1100 middle school students at a youth retreat in the Colorado mountains. I’m still a little upset that I didn’t get chocolate, flowers and wine, but I will get over it?. Hopefully, my husband will too. Gratefully, I learned … Read more

52: Leaders With Heart Use Empathy To Understand Their People

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Sarah Bernhardt, VP, People of Greystone Technologies about her leadership style, a time when she was not the best version of herself and one critical thing leaders can do when they are stalled in their approach to connect with their people. Key Takeaways: Even when we … Read more

26: Leaders with Heart Know That They Must Lead the Whole Person

Today on the podcast we have Denise Testori, President of Prestige Cleaners. We talk about her unique management style, and a time when she was not the best leader she could be. Denise considers herself as a servant leader as a part of a family-owned organization. She acknowledges that the size of the company she … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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