How to Improve Leadership Skills

What My 13-Year Old Taught Me About Being Trustworthy

  Do you know who you can trust? Can you be trusted? Merriam-Webster’s online defines Trustworthy as: [pullquote align=center] Able to be relied on to do or provide what is needed or right: deserving of trust [/pullquote]   Just recently, trustworthiness became a big issue with my daughter. If you have read my previous posts … Read more

6 Ways Leaders Can Act More Human

  Working with organizational leaders, front line managers and employees, I often see a huge disconnect between what employees expect from their leaders and what leaders do. A significant part of this disconnect is the fact that many leaders need to act more human with their teams. This list of the 6 things leaders can … Read more

Why Vulnerable Leaders Create Loyal Employees

We often think of leaders as strong and confident individuals whom possess or show very few faults. I would argue that we should turn this idea of leadership on its head. Vulnerable leaders are more beloved. Show more of yourself if you want to connect with and retain your team members. Employees follow vulnerable leaders. They prefer … Read more

#1 Emotion Leaders Have and Really Should Use

    [pullquote align=center] Some people think only intellect counts: knowing how to solve problems, knowing how to get by, knowing how to identify an advantage and seize it. But the functions of intellect are insufficient without courage, love, friendship, compassion, and empathy. ― Dean Koontz [/pullquote]   This quote by Dean Koontz speaks to … Read more


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert


CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!


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