I was speaking with someone recently who had expressed to me that a few employees at their job were so unhappy that they were staging a walkout. They felt underpaid, their voices unheard, and just felt a general lack of appreciation. So this team member went to management to let them know what was about … Read more
In this episode, Heather interviews Nick Mehta, CEO of Gainsight, The Customer Success Company. Nick shares about his values and the values of his company. Values such as putting people first, beginner’s mind, childlike joy, and more. These qualities shine in Nick’s character throughout the episode, as his passion for leadership and doing good becomes … Read more
A couple of months ago, I hosted my first hybrid keynote event since the COVID-19 pandemic began. A portion of the audience was in the conference hall with me, wearing masks and strictly adhering to social distancing guidelines. The rest of the audience attended virtually, watching and participating via teleconference technology. In all honesty, it … Read more
Recently, I had the pleasure of attending a virtual diversity, equity, and inclusion course. It was fantastic to be in community with other thought leaders and colleagues within the DEI space, and take our collective learning to the next level. Even as someone with years of experience in the field, I can always stand to … Read more
I’ve worn glasses since I was eleven years old. I attribute my nearsightedness to watching way too much television when I was younger, and my vision has only gotten worse as the years have passed. A while ago, I was having difficulty seeing clearly out of my glasses, which was beginning to impair my productivity … Read more
As a diversity, equity, and inclusion consultant, my clients often ask me, “what does inclusion mean?” But the more apt question would be, “what does inclusion mean to you?” We each carry within ourselves entirely unique backgrounds and identities, and those subjective experiences invariably determine what we consider truly inclusive environments. As a result, inclusion … Read more
After a lifetime of trying to minimize my difference—the difference between me and my white mother, the difference between me and my coworkers, the difference between me and other thought leaders—I am now being pulled out of the shadows and into the spotlight to share my story. These past few years, I’ve felt compelled to … Read more
The other day, I was picking up an order from a deli for my mother, who had ordered ahead of time. I didn’t realize the order was set for a later pick up time, so I arrived, and it wasn’t ready. When I told them that I had traveled 45 minutes and was wondering if … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Danny Langloss, City Manager at City of Dixon in Illinois about his leadership style, the importance of showing appreciation for those we lead, a time when he was not the best version of himself, and much more. Key takeaways: There is a … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Scott Miller, EVP of Thought Leadership at Franklin Covey about his leadership style, his drive to lead, and his unique view on leadership and self-awareness. Key takeaways: As leaders, we must be aware of our shortcomings to truly meet our people where … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488