How to Build Resilience

159: Leaders with Heart Put Their Hearts into Their Work and Find Joy

In this episode, Heather interviews Nick Mehta, CEO of Gainsight, The Customer Success Company. Nick shares about his values and the values of his company. Values such as putting people first, beginner’s mind, childlike joy, and more. These qualities shine in Nick’s character throughout the episode, as his passion for leadership and doing good becomes … Read more

Caring Leadership Requires Letting Go of Past Failures

When endlessly scrolling down a social media newsfeed, many make the mistake of comparing themselves to the highlight reels of their friends and colleagues. Obsessively comparing everything from careers to holidays can damage your self-esteem, especially if you don’t stop to remember that it’s just somebody else’s best bits. Leadership is no different. People are … Read more

158: Leaders with Heart are Committed to Doing Better

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Lindy Eichenbaum Lent, President and CEO of Rose Community Foundation. Heather realized she had to have Lindy on her Leadership with Heart Podcast after reading an article about Lindy in a magazine. That’s how strong her caring leadership abilities are.  Lindy shares compelling stories and … Read more

Overcoming Adversity to Build Resilience

We all face various challenges, obstacles, and difficulties both inside and outside the office throughout our lives. Over the last twelve months, the arrival of a global pandemic has made it especially difficult to find the right balance in our lives or regain any sense of stability. However, the biggest lesson for organizations and their … Read more

The Art of Caring Leadership

The Art of Caring Leadership

The last 12 months have felt incredibly turbulent with COVID-19 and an increasing polarization in society dominating the news. For these reasons alone, I feel that the need for caring leadership has never been more important than it is right now. It is often said that we should be the change that we want to … Read more

157: Leaders with Heart Lead with Curiosity

In this episode, Heather speaks with Donald Comer, Staff VP of Fedex Corporation, an incredible leader of color who was recommended by Stephen M.R. Covey. Donald’s leadership wisdom conveys that he is a humble leader who leads with reverent power. Their conversation conveys that anyone in any place in an organization has the opportunity to lead. … Read more

156: Leaders with Heart Care All Year Round

In this episode, Heather speaks with LaToya Lyn, Vice President of Talent Strategy at Oscar Health. Heather and LaToya begin with a discussion of Black History month and what it means to both of them. Their conversation ranges from activism, to identities, to listening and learning. One of the richest episodes to date. Key Takeaways: … Read more

Why You Are Who You Say You Are

I have the privilege of speaking and working closely with organizations every day. From those conversations, I have learned that any solopreneur, entrepreneur, or successful leader can suffer a crisis of confidence when they least expect it. You are not alone if you have ever experienced moments where you feel hopeless, questioned if you are … Read more

Caring Leaders to Watch in 2021

We have all worked for managers that took us for granted or made us feel like just a number. On the flip side, some leaders make us feel valued and crucial to both our team and the organization. We will go the extra mile for those that show they care about our wellbeing and value … Read more

155: Leaders with Heart Exhibit Ownership

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dave Sims, CEO of Floify, the industry’s leading mortgage automation platform. Dave is an example of a humble leader, one who recognizes that his leadership journey has no end. We discuss his development within his company and the crucial leadership lessons he learned … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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