I get asked often, “Can active listening be taught?” I wouldn’t do the work that I do if I didn’t think active listening was a skill that could not only be taught, but improved tremendously as we grow throughout both our career and our everyday life. At first, you have to have an awareness that … Read more
During many of my speaking engagements, I ask the audience if they can think of a leader in their past who always expressed kindness and compassion throughout their career. Would it surprise you that it takes a little while for those hands to go up? But when I ask the opposite question, if there has … Read more
Active listening is and will always be the key factor in improving most workplace conflicts between leadership and their teams. Without active listening, miscommunication increases, and from that result comes a decline in productivity and delegation. Eventually, these conflicts and miscommunications can lead to your people suffering from workplace burnout. Although burnout is common and … Read more
When you hear the term Active Listening, you may think, “Well, I’m already good at that!” But do you really listen as well as you think you do? Many of us listen with the intent to respond and if that was your initial mental response, you may not be as great at active listening as … Read more
Most people think that active listening is simply opening our ears to hear what someone is saying to us, and then asking them questions. But there’s so much more than that. Some leaders tend to approach situations with preconceived notions, and we all know there’s that part of human nature that makes us feel more … Read more
Whether it was at the height of the pandemic or recently, if you’ve gone through the transition from an in-office environment to now working fully remote – your listening skills may feel like they’ve taken a big hit. Seeking to understand and listening (the right way) have proven to be strenuous battles as many leaders … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Arlene Mendoza, Senior Innovation Program Manager at Alluma about her leadership style, her drive to lead, her time when she did not shine as a leader and her ideas about iterating our leadership style. Key takeaways: Listen to yourself and then … Read more
SUBCRIBE TO ITUNES In this episode, Heather speaks with longtime friend and human resources practitioner, D’Anthony Tillery, about leading with heart, evolving as a leader, and what it takes to lead with compassion. Key Takeaways: Leadership is about always learning. Even though we want to empower and trust our people, we need to provide enough … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488