How to Improve Employee Experience

159: Leaders with Heart Put Their Hearts into Their Work and Find Joy

In this episode, Heather interviews Nick Mehta, CEO of Gainsight, The Customer Success Company. Nick shares about his values and the values of his company. Values such as putting people first, beginner’s mind, childlike joy, and more. These qualities shine in Nick’s character throughout the episode, as his passion for leadership and doing good becomes … Read more

Caring Leadership Requires Letting Go of Past Failures

When endlessly scrolling down a social media newsfeed, many make the mistake of comparing themselves to the highlight reels of their friends and colleagues. Obsessively comparing everything from careers to holidays can damage your self-esteem, especially if you don’t stop to remember that it’s just somebody else’s best bits. Leadership is no different. People are … Read more

158: Leaders with Heart are Committed to Doing Better

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Lindy Eichenbaum Lent, President and CEO of Rose Community Foundation. Heather realized she had to have Lindy on her Leadership with Heart Podcast after reading an article about Lindy in a magazine. That’s how strong her caring leadership abilities are.  Lindy shares compelling stories and … Read more

Overcoming Adversity to Build Resilience

We all face various challenges, obstacles, and difficulties both inside and outside the office throughout our lives. Over the last twelve months, the arrival of a global pandemic has made it especially difficult to find the right balance in our lives or regain any sense of stability. However, the biggest lesson for organizations and their … Read more

The Art of Caring Leadership

The Art of Caring Leadership

The last 12 months have felt incredibly turbulent with COVID-19 and an increasing polarization in society dominating the news. For these reasons alone, I feel that the need for caring leadership has never been more important than it is right now. It is often said that we should be the change that we want to … Read more

157: Leaders with Heart Lead with Curiosity

In this episode, Heather speaks with Donald Comer, Staff VP of Fedex Corporation, an incredible leader of color who was recommended by Stephen M.R. Covey. Donald’s leadership wisdom conveys that he is a humble leader who leads with reverent power. Their conversation conveys that anyone in any place in an organization has the opportunity to lead. … Read more

155: Leaders with Heart Exhibit Ownership

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dave Sims, CEO of Floify, the industry’s leading mortgage automation platform. Dave is an example of a humble leader, one who recognizes that his leadership journey has no end. We discuss his development within his company and the crucial leadership lessons he learned … Read more

154: Leaders with Heart Know When to Step Back

In this episode, Heather interviews Dr. Nikki Johnson, the first ever Chief of Mental Health Services for the Denver Sheriff’s Department. Nikki shares countless caring leadership traits and best practices, and how she came to pick them up along her own leadership journey. Key Takeaways: Strive to be empathetic, genuine and non-judgmental. Stay true to … Read more

153: Leaders with Heart Go First

In this episode, Heather speaks with Stephen M.R. Covey, cofounder of CoveyLink and the FranklinCovey Speed of Trust Practice and New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust. Stephen shares how trust is the foundation of his leadership journey. He also shares the origins of his drive to lead … Read more

A Billion-Dollar Lesson in Leadership

Great leaders stretch themselves and their teams beyond what many perceive as possible. John Lasseter is best known as a film director, screenwriter, and animator that helped bring Toy Story, A Bug’s Life, Cars, and a long list of million-dollar hits to our screens. His leadership story began at Disney. But it was the story … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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