I’ve worn glasses since I was eleven years old. I attribute my nearsightedness to watching way too much television when I was younger, and my vision has only gotten worse as the years have passed. A while ago, I was having difficulty seeing clearly out of my glasses, which was beginning to impair my productivity … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to listeners about gratitude, resilience, and how leaders help those they lead reframe and focus forward. Key takeaways: Help your people become resilient. Use gratitude as a resilience-building tool. Curate experiences that change the frame. Hope you don’t miss this short but … Read more
As a diversity, equity, and inclusion consultant, my clients often ask me, “what does inclusion mean?” But the more apt question would be, “what does inclusion mean to you?” We each carry within ourselves entirely unique backgrounds and identities, and those subjective experiences invariably determine what we consider truly inclusive environments. As a result, inclusion … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather hosts a solo show. In a concise and powerful episode, she connects a classic movie, “The Gladiator,” to caring leadership. Maximus, the protagonist of the movie played by Russel Crowe, exemplifies that people can lead from any place, with or without a title. He … Read more
After a lifetime of trying to minimize my difference—the difference between me and my white mother, the difference between me and my coworkers, the difference between me and other thought leaders—I am now being pulled out of the shadows and into the spotlight to share my story. These past few years, I’ve felt compelled to … Read more
The other day, I was picking up an order from a deli for my mother, who had ordered ahead of time. I didn’t realize the order was set for a later pick up time, so I arrived, and it wasn’t ready. When I told them that I had traveled 45 minutes and was wondering if … Read more
I’m a big fan of the 2014 film, The Hundred-Foot Journey. In fact, I’ve watched it several times. The film tells the story of an Indian family who flees their homeland and settles in a small town in France, setting up a restaurant 100 feet across from a traditional French cuisine restaurant. What ensues next … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather shares some personal and heartfelt stories that need to be shared. She was nudged to share them and to ask listeners some key questions relating to safe spaces to tell all stories at work. Heather invites you to listen to her stories with an … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Diana Steinhoff, Executive Vice President, Product and Strategy at Life & Absence Management Administrative Solutions. Diana is a leader who does what she loves day in and day out, interacting with people that need help as they navigate difficult life events. Diana has … Read more
Chances are that if you hold a leadership position, you’ve seen your team members weather incredible highs and disappointing lows throughout your time together. However, when those emotional valleys seem to last longer than usual, you may be witnessing employee burnout. What is employee burnout? Burnout was first coined by psychologist Herbert Freudenberger in the … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
A leading workplace culture and employee engagement consulting & training firm.
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An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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