62: Leaders With Heart Understand That Leadership Is An Iterative Process

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Carey Jenkins, CEO of Substantial. Carey shares her unique outlook on her leadership journey, her leadership style, her refreshing outlook on the evolution of leadership and the power of mindset. Key takeaways: Be a continuous learner and seek fresh start in your leadership. Be intentional in … Read more

61: Leaders With Heart Form Friendships With Their People

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Megan Bertrand, SVP for Learning and Development for FirstBank. Megan shares a great way on how she connects with her team, her leadership style, a time when she was not the best leader she could be and its impact on her today. This was Heather’s first … Read more

Leadership: Sphere of Control

In my work with executive leaders, I often hear their frustration with bureaucracy. They feel like the organizational layers stifle their creativity and ability to get stuff done. This, then, affects their ability to make decisions and communicate effectively with their teams. When I work with a leader or a group of leaders who are … Read more

60: Leaders With Heart Show Up As Their Authentic Selves Every Day And To Everyone

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Nick Mehta, CEO of Gainsight about his leadership style in the context of his company’s values, a time when he was not the best leader he could be, and his share of some great words of wisdom. Key Takeaways: Commit to learning every day and realize … Read more

The future of work will still need caring leaders.

This past week, I was honored to take part in Harvard Business Review Brasil, Brasil Week in Sao Paulo. I was super excited to share my insights on the key driver for employee loyalty with a large crowd of engaged leaders. I must be honest. I was a little nervous; partly, because I hoped my … Read more

59: Leaders With Heart Understand That Leadership Equals Relationship

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Jill Katz, Chief Change Officer of Assemble HR Consulting about her view of leadership, a time when she was not the best leader she could be and some pearls of wisdom that she offers to all leaders. Jill discloses the 3 C’s that she shares through the … Read more

58: Leaders With Heart Know That They Are Works In Progress

In this episode, Heather speaks with Danielle Vaughan, EVP of Human Resources at FirstBank about her journey to leadership, her unique leadership style and what leaders can do to better connect with their teams. Key takeaways: Leadership is a long journey. If you want employee buy-in, break down the goals into smaller steps. Have courage … Read more

56: Leaders With Heart Ask The Right Questions To Understand The People They Lead.

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Peter Melby, CEO of Greystone Technology, about his leadership style, the reason he likes to lead, and his unique way of ensuring consistent communication and conversation among the team and the manager. You will learn a ton from this one! Key Takeaways: Growth comes from insisting … Read more

54: Leaders With Heart Are Self-Reflective

SUBSCRIBE TO ITUNES In this episode, Heather speaks with John Haynes III, Director of Corporate HR, Americas at Johnson Controls, about his leadership style, a time when he was not his best self and some tips for self-reflection. This is an engaging conversation around communication techniques and strategies for those looking for insights. Key takeaways: Do … Read more


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
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