Subscribe to the Leadership with Heart Podcast: In this podcast episode, Heather interviews Karen Erren, President and CEO at Feeding Westchester. As a leader of a non-profit food distribution service, Karen is familiar with showing care to others, but that doesn’t mean she was always a perfectly caring leader. What Karen shows in her conversation … Read more
Subscribe to the Leadership with Heart Podcast: In this Leadership with Heart episode, Heather interviews a seasoned leader, Barbara Medina. Dr. Medina was recommended to be on the show by one of the many caring leaders that she helped develop during her time in the Colorado Department of Education as Assistant Commissioner. Caring leadership techniques … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather shares some personal and heartfelt stories that need to be shared. She was nudged to share them and to ask listeners some key questions relating to safe spaces to tell all stories at work. Heather invites you to listen to her stories with an … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Tara Healy, VP of Compliance at Cherry Creek Mortgage about her leadership style, a time when she was not an empathetic and responsive leader, and some great tips for recognition and getting through this pandemic with our teams. Key takeaways: As leaders, … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to listeners about some recent changes she has made, and how she has learned to embrace change even during this pandemic. Heather also shares some key decisions she has made to create a metamorphosis in her life. Key takeaways: Now is the … Read more
One of the most common Achilles’ heels I see in managers is their tendency to micromanage every move of their team. Though this drive to nitpick often stems from perfectionism and a detail-oriented work ethic (which are otherwise advantageous characteristics in the workplace), micromanaging ultimately curbs employee loyalty since it hinders their ability to think … Read more
Over the course of my career, I’ve gotten the impression that people sometimes misinterpret my leadership style as “soft and fluffy,” or “touchy-feely.” Though my leadership approach is indeed anchored in compassion and connection, that doesn’t mean the return on investment is any less than that of conventional, emotionally disconnected leadership styles. In fact, the … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Danny Langloss, City Manager at City of Dixon in Illinois about his leadership style, the importance of showing appreciation for those we lead, a time when he was not the best version of himself, and much more. Key takeaways: There is a … Read more
Every leader wants to think of themselves as caring, but in my experience, I’ve found that most fall short of demonstrating that they care in consistent and meaningful ways. Part of the problem stems from the fact that the term “caring leadership” is somewhat vague. In my eyes, caring leadership means taking daily actions to … Read more
This August marks the 57th anniversary of Dr. Martin Luther King, Jr.’s famed and powerful speech, “I Have a Dream.” Delivered in 1963 after the historic March on Washington, the influential plea for racial equality and civil justice for African Americans resonated deeply with citizens across social and political divides, and has since been celebrated … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488