In recent weeks, some high-profile organizations have had very negative media, from Facebook to Starbucks to Sun Country Airlines. Unfortunately, the list goes on. In each case, organizational leaders were in a defensive stance. They all found themselves having to apologize for oversights, poor service, and blind faith. While I have not seen their … Read more
Organizations struggle to retain top talent and this also happens when valuable team members work remotely. Rad this article for key strategies to retain them.
I am very excited to share my first interview as part of the Enlightened leader series. I will share these interviews monthly to shine a light on enlightened leaders around the world. My questions help uncover leadership styles and strategies and how this impacts the employee experience. When I refer to “Enlightened leader”, I … Read more
A week ago, my dog had surgery. They put this cone or “halo” on her head to minimize access to the incision. Ever seen an animal with this on? It’s really sad. As I walked behind her, I thought about her limited field of view. How often do we also have this same limitation … Read more
An Empowerment story. Over the last couple of weeks, I had a lot of plumbing problems in my home. I noticed that I had a tiny hole in one of my pipes in my basement. It was leaking water for some time without my knowing. I asked a friend for a referral to a … Read more
[pullquote align=center] Without feelings of respect, what is there to distinguish men from beasts? Confucius [/pullquote] Just recently, one of my coaching clients brought up that for relationships to be successful, both parties should respect each other. I asked him what he thought “respect” meant. I listened to his definition, and then I … Read more
[pullquote align=center] Employees feel valued and successful when they feel their voice is heard. Not only that, they feel like a vested member of the organization when, at least, some of their voice leads to positive change. The 7 Intuitive Laws of Employee Loyalty [/pullquote] Have you ever heard the song by Johnny Paycheck, … Read more
We are trying to construct a more inclusive society. We are going to make a country in which no one is left out. Franklin D. Roosevelt My daughter had a tough middle school year last year. She agonized over how she felt left out of circles and discussions and events. I would … Read more
[pullquote align=center] To lead people, walk beside them. As for the best leaders, the people do not notice their existence … When the best leader’s work is done, the people say, ‘We did it ourselves!’ – Lao Tzu [/pullquote] I was in a conversation with a friend the other day and he mentioned that his favorite … Read more
Authenticity is the alignment of head, mouth, heart, and feet – thinking, saying, feeling, and doing the same thing – consistently. This builds trust, and followers love leaders they can trust.-Lance Secretan Last night, I watched a special on The History Channel that highlighted President Obama’s presidency. It was very well … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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