Organizational Culture

The #1 Way Leaders Destroy or Elevate Corporate Culture [Video]

    Trust is the foundation for all positive and lasting corporate cultures. Leaders must realize the role they play in either destroying or elevating culture. In this video blog, I talk about the one thing that must happen in order to create trust and produce a positive culture. In fact, organizations that get this … Read more

Closing the Gaps: Leadership & the Front line

  [pullquote align=center] Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of management.- Howard Schultz [/pullquote] This is an interesting quote when … Read more

Are You Aware of Your Leadership Influence?

This post is not just for managers and leaders. It is for anyone who wants to better understand how they influence others around them. This word cannot be taken lightly. We all influence others in one way or the other. In this short video blog, I help you ponder the topic of leadership influence.   … Read more

#1 Reason to Craft a Compelling Customer Experience Vision, Now!

  [pullquote align=center] In order to carry a positive action we must develop here a positive vision.-Dalai Lama [/pullquote]     I have seen it time and again where senior leaders decide that they can move forward with executing on a tactical plan, because they want to feel successful. Worse yet, they oftentimes underestimate the … Read more

2 Key Ingredients to Employee & Organizational Success

  [pullquote align=center] The role of leaders is not to get other people to follow them, but to empower others to lead. Bill George [/pullquote]   Some years back, I worked with a teammate who, by her own choice, worked non-stop. No one needed to monitor her coming and going. She was just driven to do … Read more

3 Ways Executive Leaders Fail to Inspire Greatness.

  I have seen my fair share of uninspiring leadership. Many executive leaders want to be known for “bringing out the best” in their leadership teams, but lack three basic ingredients to be able to inspire greatness in their leaders and in the front line.   1. Lack of Vision Leaders want to follow other … Read more

What My 13-Year Old Taught Me About Being Trustworthy

  Do you know who you can trust? Can you be trusted? Merriam-Webster’s online defines Trustworthy as: [pullquote align=center] Able to be relied on to do or provide what is needed or right: deserving of trust [/pullquote]   Just recently, trustworthiness became a big issue with my daughter. If you have read my previous posts … Read more

6 Ways Leaders Can Act More Human

  Working with organizational leaders, front line managers and employees, I often see a huge disconnect between what employees expect from their leaders and what leaders do. A significant part of this disconnect is the fact that many leaders need to act more human with their teams. This list of the 6 things leaders can … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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