How to Improve Leadership Skills

117: Leaders with Heart Live by the Golden Rule

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks to Scott Shay, Chairman of Signature Bank of New York about his leadership style, his mentors on leadership and a very unlikely journey to where he is today. He also shares his organization’s communication strategy in the midst of the Corona Virus, … Read more

116: Leaders with Heart Have Care as Their North Star

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Erik Van Bramer, SVP at Federal Reserve Bank of Chicago about his leadership style, his North Star for Leading, a very distant place from where his drive to lead comes from and something key for leaders to remember. Key takeaways: Figure … Read more

115: Leaders With Heart Know That How They Show Up Is Their Legacy

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Kelly Moran, Executive Director of the American Cancer Society in Denver. Kelly shares a lot about her leadership style, her philosophy, and the importance of showing up as leaders. She also shares about a time when she was not her best … Read more

114: Leaders With Heart Strike A Balance Between Heart And Drive

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Frank Ricotta, CEO and Founder of BurstIQ about his leadership style, his unique background that instilled in him a drive to lead, and a time when he was at a low in his leadership and what he did to come out … Read more

113: Leaders with Heart Set a Clear Vision For Others to Follow

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Kevin Patterson, CEO of Connect For Health Colorado about his leadership style and philosophy, a time when he was so proud of his leadership behaviors, and his unique perspective on employee voice and communication to different audiences. Key takeaways: Employees can’t … Read more

112: Leaders with Heart Lead First with Grace

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Andy Boian, Founder and CEO of Dovetail Solutions, a PR firm based out of Colorado. Andy shares a touching story of his drive to lead out of adversity, his ideas on a 60-day quick start program for new employees and his … Read more

111: Leaders with Heart Feel Called to Serve Others

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Timbra Yoakum, Director of Special Programs, Mabank Independent School District about her drive to lead, her time when she was not the best version of her, her leadership style and focus, and where her passes lies. Key takeaways: Be a servant … Read more

110: Leaders With Heart Listen And Then Iterate

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Arlene Mendoza, Senior Innovation Program Manager at Alluma about her leadership style, her drive to lead, her time when she did not shine as a leader and her ideas about iterating our leadership style. Key takeaways: Listen to yourself and then … Read more

109: Leaders With Heart Often Find Their “Why” Through Their Adversity

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Kirk Adams, President and CEO of American Foundation for the Blind about his unique journey as a blind person for most of his life. Kirk shares how his uniqueness frames his leadership style, and a time when he was not the best … Read more

108: Leaders With Heart Are Not Imposters At The Table

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks to listeners from Chicago at the No Longer Virtual Conference about imposter syndrome and why it happens. She also shares what to focus on instead and the ways we are all meant to be where we are. Key takeaways: Know that you … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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