How to Improve Leadership Skills

Waiting at the Stop Lights of Life

The other day I was driving my son to school, and it seemed like every single light we came across turned red just as we approached it. Naturally my son became exasperated, saying, “No! Another red light! Another red light! Darn it, why are there so many red lights?!” It was a sentiment we’ve all … Read more

134: Leaders with Heart Embrace Change and Rise from It

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to listeners about some recent changes she has made, and how she has learned to embrace change even during this pandemic. Heather also shares some key decisions she has made to create a metamorphosis in her life. Key takeaways: Now is the … Read more

133: Leaders with Heart Provide Hope and Possibility for Those They Lead

Subscribe to the Leadership with Heart Podcast: In this episode, Heather joins the show without a guest to talk about the status of her next book, The Art of Caring Leadership, which is based upon this podcast. She also tells her perspective on the death of Chadwick Boseman, a former Marvel star and king of Wakanda, the … Read more

How Intentional Delegating Empowers Employees

One of the most common Achilles’ heels I see in managers is their tendency to micromanage every move of their team. Though this drive to nitpick often stems from perfectionism and a detail-oriented work ethic (which are otherwise advantageous characteristics in the workplace), micromanaging ultimately curbs employee loyalty since it hinders their ability to think … Read more

How Caring Leadership Creates Concrete Results

Heather Younger

Over the course of my career, I’ve gotten the impression that people sometimes misinterpret my leadership style as “soft and fluffy,” or “touchy-feely.” Though my leadership approach is indeed anchored in compassion and connection, that doesn’t mean the return on investment is any less than that of conventional, emotionally disconnected leadership styles. In fact, the … Read more

132: Leaders with Heart Listen to the Lessons of Imperfection

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Greg Brenner, Assistant Vice President for Talent & Organizational Development (HR) about his leadership style, his great example of when he was not the best version of himself, and some great pearls of wisdom. Key takeaways: Figure out how you want to engage … Read more

131: Leaders with Heart Know the Power of Appreciation

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Danny Langloss, City Manager at City of Dixon in Illinois about his leadership style, the importance of showing appreciation for those we lead, a time when he was not the best version of himself, and much more. Key takeaways: There is a … Read more

130: Leaders with Heart Create a Space for Others to Follow

Subscribe to the Leadership with Heart Podcast: In this rich episode, Heather speaks with LaToya Lyn about her drive to lead (which you will love), her short time spent with the late John Lewis, civil rights advocate who was very close with Dr. Martin Luther King Jr., and some brilliant pearls of wisdom for every … Read more

129: Leaders with Heart Use Employee Feedback to Improve Themselves

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Scott Miller, EVP of Thought Leadership at Franklin Covey about his leadership style, his drive to lead, and his unique view on leadership and self-awareness. Key takeaways: As leaders, we must be aware of our shortcomings to truly meet our people where … Read more

How to Be a Congruent Leader at Work

How to be a congruent leader

One of the topics I discuss in my upcoming book under self-leadership is the idea of leadership congruence.  In other words, are we who we say we are?  We may think we are a certain way, but how do we actually show up? And is that in alignment with the person we are and aspire to be? … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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