If your leadership values were put on a whiteboard alongside those of other leaders, would your people be able to recognize and match those values to you and pick you out of that lineup? I’ll be the first person to admit that I struggle with rules and guidelines, but one thing I know for sure … Read more
As much as we try to avoid it, feeling overwhelmed and burnt out can often be inevitable. Even with jobs that we love, whether we’re in a leadership role or we’re at the front line. I remember the days when mental health wasn’t even addressed in the workplace. Luckily, over the last few years, we … Read more
I’m sure when you read “harmful leadership behaviors” your brain immediately remembers the worst boss you’ve ever had. I think a lot of us can relate, having faced substandard leadership at one point or another within our careers. Hopefully, you choose to be a different kind of leader. But many leaders still struggle and remain … Read more
Seek to Give or Get? After reading many books on communication, I’ve noticed that many focus on communicating as a way of securing what we want from others. Oftentimes, these same books highlight the need to listen for what we can ‘get’ out of people, instead of what we can ‘give’ to people by listening … Read more
Employee engagement has been trending as a hot topic in 2022 as it’s come to a height with the Great Resignation. Leaders all over have struggled with the multitude of transitions between the virtual, hybrid, or just plain staying in the office world. No matter which of these roles you can relate to, one thing … Read more
I know you’ve heard a sentence begin with, “Well, I just assumed…” We all do it. We formulate a thought or an opinion based on information that we have on the outside, thinking we know all there is to know. But typically, the real truth lies farther beneath the surface. I had a gentleman share … Read more
I remember when I turned in the first draft of my new book, The Art of Active Listening. Most would think I am out of my mind to not only be writing another book but to take a long vacation just days before the first draft was due…but that’s exactly what I did! I needed … Read more
If you’ve read a book with illustrations, oftentimes the drawings visually play out the storyline in place of reading the text. Similarly, our facial expressions can ‘say’ a lot about how we feel and what we think before we even have the opportunity to use our words. Our facial expressions impact our conversations positively or … Read more
Whether it was at the height of the pandemic or recently, if you’ve gone through the transition from an in-office environment to now working fully remote – your listening skills may feel like they’ve taken a big hit. Seeking to understand and listening (the right way) have proven to be strenuous battles as many leaders … Read more
A reader of my book wrote to me and said, “If there is one area where I’d love to have seen a bit more focus (maybe for the next book!) it would be on transitions.” They said they have managed teams over the years that would typically range between 20-35 employees. Stating that with a … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
A leading workplace culture and employee engagement consulting & training firm.
Bringing the best insights from over 25,000 employee stories to the stage.
An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
Contact Heather Today!
720-295-1194
