Leadership styles

Giving & Receiving Grace in Response to Workplace Harm

Recently, I had the pleasure of attending a virtual diversity, equity, and inclusion course. It was fantastic to be in community with other thought leaders and colleagues within the DEI space, and take our collective learning to the next level. Even as someone with years of experience in the field, I can always stand to … Read more

How Outside Opinions Help Us Gain Clear & Conscious Leadership Vision

I’ve worn glasses since I was eleven years old. I attribute my nearsightedness to watching way too much television when I was younger, and my vision has only gotten worse as the years have passed. A while ago, I was having difficulty seeing clearly out of my glasses, which was beginning to impair my productivity … Read more

What Inclusion Means to Me

As a diversity, equity, and inclusion consultant, my clients often ask me, “what does inclusion mean?” But the more apt question would be, “what does inclusion mean to you?” We each carry within ourselves entirely unique backgrounds and identities, and those subjective experiences invariably determine what we consider truly inclusive environments. As a result, inclusion … Read more

How Our Authentic Stories Can Bring About Greater Good

After a lifetime of trying to minimize my difference—the difference between me and my white mother, the difference between me and my coworkers, the difference between me and other thought leaders—I am now being pulled out of the shadows and into the spotlight to share my story. These past few years, I’ve felt compelled to … Read more

3 Tips for Leading With Empathy & Compassion

The other day, I was picking up an order from a deli for my mother, who had ordered ahead of time. I didn’t realize the order was set for a later pick up time, so I arrived, and it wasn’t ready. When I told them that I had traveled 45 minutes and was wondering if … Read more

A Welcoming Culture Begins with You!

I’m a big fan of the 2014 film, The Hundred-Foot Journey. In fact, I’ve watched it several times. The film tells the story of an Indian family who flees their homeland and settles in a small town in France, setting up a restaurant 100 feet across from a traditional French cuisine restaurant. What ensues next … Read more

Aligning With Your Aspirational Leadership Identity

As humans, most of us are naturally inclined to dream big. We’re always searching for a bigger house, a better job, a greater salary—we’re constantly thinking about the next step in our personal or professional lives. Oftentimes, these aspirations can motivate us to work harder and smarter to achieve them, but I find that the … Read more

Spotting the Signs of Employee Burnout

Chances are that if you hold a leadership position, you’ve seen your team members weather incredible highs and disappointing lows throughout your time together. However, when those emotional valleys seem to last longer than usual, you may be witnessing employee burnout. What is employee burnout? Burnout was first coined by psychologist Herbert Freudenberger in the … Read more

Picking and Perfecting Your Diverse Leadership Behaviors

Yesterday, my family and I went to the pumpkin patch. We went through a complicated selection process, picking up different pumpkins and testing them for size, weight, shape, color, cleanliness, overall appearance, and more. We debated if this particular pumpkin was too green, or if this one was too round, or if this one was … Read more

Learning from the Little Moments

I’m often asked where I find my inspiration. Unfortunately, there’s no simple answer. Of course, I am always inspired by my work, my clients, and the diverse people I connect with every day. I even find there’s nothing more motivating than helping others overcome obstacles, enhance their organizations, and achieve their goals. However, caring leaders … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

Cycle of Active Listening Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this self-led assessment, you will uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
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