On this episode of the Leadership with Heart podcast, I’m joined by someone very special to me, Andy Boian, founder of Dovetail Solutions and a longtime friend and collaborator. Andy first joined me on the show back in 2020 and was also featured in my book The Art of Caring Leadership. Since then, a great … Read more
I speak a lot on the Art of Caring Leadership, but not everyone’s leadership style is the same. Although kindness and empathy should be at the forefront of whichever leadership style suits you best, each role you have throughout your career may look a little different and require you to switch up your approach. Some … Read more
I get asked often, “Can active listening be taught?” I wouldn’t do the work that I do if I didn’t think active listening was a skill that could not only be taught, but improved tremendously as we grow throughout both our career and our everyday life. At first, you have to have an awareness that … Read more
During many of my speaking engagements, I ask the audience if they can think of a leader in their past who always expressed kindness and compassion throughout their career. Would it surprise you that it takes a little while for those hands to go up? But when I ask the opposite question, if there has … Read more
Active listening is and will always be the key factor in improving most workplace conflicts between leadership and their teams. Without active listening, miscommunication increases, and from that result comes a decline in productivity and delegation. Eventually, these conflicts and miscommunications can lead to your people suffering from workplace burnout. Although burnout is common and … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks to Scott Shay, Chairman of Signature Bank of New York about his leadership style, his mentors on leadership and a very unlikely journey to where he is today. He also shares his organization’s communication strategy in the midst of the Corona Virus, … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Cheryl Fullerton, EVP of People and Communications at Corus Entertainment, Toronto’s largest media company. She shares about her leadership style, her super interesting focus on psychological safety for all and her unabashed belief in innovation. Key takeaways: See your role as a … Read more
Today on the podcast we have Colorado Banking Commissioner, Patty Salazar. I had an opportunity to speak at an event where she was also a speaker. We were sitting at the table and she was telling me about all the different things she was doing as a leader, and some of the challenges she may … Read more
Today on the podcast we have Chief Ray Aguirre of the California State University-Fullerton campus about his leadership journey, what drives him to lead and very practical, yet impactful ways, he connects with his team and builds trust. Key takeaways: Leaving a legacy doesn’t mean that we are forcing the fact that we are known … Read more
Today on the podcast we have Keith Freier, COO at Pacific Northwest Laboratories about what drives him as a leader, his biggest area of improvement and key nuggets all leaders should know and utilize to increase their effectiveness. Keith shares a story from the movie, Remember the Titans, where Denzel Washington, the main actor in … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488