communication

21: Leaders with Heart Give Themselves the Grace of Imperfection

Today on the podcast we have Christinne Johnson, President of HR at First Bank. In this episode, Christinne shares a lot about her leadership style, what drives her to be a leader, and when she was not the greatest leader. We also talk about What drives her to be excited about vision and strategy, What … Read more

19: Leaders with Heart Take a Holistic Approach in Building Relationships with Their Employees

Today on the podcast we have Dirk Frese, PhD, Director of Sales and Marketing at Julabo USA. He is also Executive Director of WISDOM (Women In Science Demonstrating Outstanding Merits), a nonprofit organization dedicated to empowering, supporting and mentoring women in science. In this episode, we talk about cross-cultural communication, managing a global team, the … Read more

18: Leaders With Heart Show Sincere Interest In And Appreciation For The Crafts Of Their People

When we talk about emotionally intelligent leaders, we think about those who are self-aware. They also have deep empathy for what each person is doing and a recognition of the pure craft and validity of the work they do. Aaron Skogen is one of the most emotionally intelligent leaders on LinkedIn, which is why he … Read more

16: Leaders with Heart Know That They Have an Obligation to Grow the People They Lead

When I ask leaders about where they got their motivation to lead comes from, a lot of them talk about their parents, one or the other, or both. I had my mother and grandmother, and they both were very strong, independent and hardworking women. They really formed my work ethic and value system early on. … Read more

Ep. 12: Leaders with Heart Build a Team Before They Need One

When I think about leaders with heart, it’s someone who’s confident in themselves, but also really interested in growing the people around them. They want to coach their people and provide access and open up spaces for growth. Today on the show, our guest is one of my great friends, Scott McCarthy. Scott McCarthy’s Full … Read more

Episode 11: Leaders with Heart Work Hard Not to Harden Their Hearts

Today on the show, our guest is Nate Iglienski. Nate is a husband of 16 years, father of five beautiful children, and Service & Parts Field Operations Manager at FCA Fiat Chrysler Automobiles. He is an energetic and personable business professional with more than 24 years experience in the Automotive Industry (mainly within the Sales, … Read more

Episode 9: Leaders with Heart Know That They Must Connect With Their People Consistently To Be Trusted

Leaders in and out of Human Resources are concerned about communicating the truth, or any form of the truth, because they partly think that their people can’t handle it, or they’re really fearful of how people might perceive it. While I don’t think you have to tell every angle of a story, I do think … Read more

Episode 6: Why Leaders with Heart Know That They Cannot Do it Alone

When you want to accelerate your growth as a leader and scale to a larger role, Jennifer Butler tells us that we must set clear expectations with our team, be transparent about how we need help and lead with the heart. She cautions us not to let go of the deep connections we have with … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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