reaching your potential

How Caring Leaders Practice What They Preach

Over the course of my career as an employee advocate, I’ve seen countless attempts to level up one’s leadership game. Many of these endeavors have been successful, but many of them have also fallen flat. Across these various trials and tribulations, I’ve observed a common thread that seems to make or break a leader and … Read more

150: Leaders with Heart Are Accountable and Humble

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews the two women from her DEI certification class which she referenced in her blog recently. These two women shared an interaction, which truly inspired Heather. Antrece Baggett, History, Associate Chair and HCC Foundation Board Faculty Representative and Golbou Ghassemieh, Project Manager/Recruitment Manager at Koff … Read more

Finding and Fostering Greatness—However Small it May Seem

Honest confession: I am an unapologetic and total fan of NBC’s The Voice. The popular singing contest debuted in 2011, and I’ve been following the show ever since. Part of my fondness stems from my musical upbringing; my father was a musician—he was head of glee club in school, head of the choir in church, … Read more

Letting Other People’s Light Shine

Recently, I began conducting weekly Human Resources community power hours. I hope to provide a safe space for like-minded professionals to be in community with one another. This way we can share our thoughts and feelings in an open, self-led forum. The call is intentionally just for HR professionals, since I know we tend to … Read more

Tailoring Our Voices to Our New Normal

A couple of months ago, I hosted my first hybrid keynote event since the COVID-19 pandemic began. A portion of the audience was in the conference hall with me, wearing masks and strictly adhering to social distancing guidelines. The rest of the audience attended virtually, watching and participating via teleconference technology. In all honesty, it … Read more

Giving & Receiving Grace in Response to Workplace Harm

Recently, I had the pleasure of attending a virtual diversity, equity, and inclusion course. It was fantastic to be in community with other thought leaders and colleagues within the DEI space, and take our collective learning to the next level. Even as someone with years of experience in the field, I can always stand to … Read more

146: Leaders with Heart Recognize and Unleash the Greatness in Everyone

Subscribe to the Leadership with Heart Podcast: In this Leadership with Heart episode, Heather interviews a seasoned leader, Barbara Medina. Dr. Medina was recommended to be on the show by one of the many caring leaders that she helped develop during her time in the Colorado Department of Education as Assistant Commissioner.  Caring leadership techniques … Read more

How Outside Opinions Help Us Gain Clear & Conscious Leadership Vision

I’ve worn glasses since I was eleven years old. I attribute my nearsightedness to watching way too much television when I was younger, and my vision has only gotten worse as the years have passed. A while ago, I was having difficulty seeing clearly out of my glasses, which was beginning to impair my productivity … Read more

145: Leaders with Heart Show Others How to Be Grateful

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to listeners about gratitude, resilience, and how leaders help those they lead reframe and focus forward. Key takeaways: Help your people become resilient. Use gratitude as a resilience-building tool. Curate experiences that change the frame. Hope you don’t miss this short but … Read more

144: Leaders with Heart Throw Themselves on the Line First

Subscribe to the Leadership with Heart Podcast: In this episode, Heather hosts a solo show. In a concise and powerful episode, she connects a classic movie, “The Gladiator,” to caring leadership. Maximus, the protagonist of the movie played by Russel Crowe, exemplifies that people can lead from any place, with or without a title. He … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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