positive mindset

Are You Empowering Your People to Take Flight to Success?

I was thinking about the new Top Gun movie the other day, and the scenes of Maverick’s determination to show his pilots that an ‘impossible’ mission was attainable had me thinking about that concept in leadership. He took a huge risk getting in the trenches to prove to his team that the hard work could … Read more

A 5-Step Guarantee in Delivering Comprehensive Feedback

Recently at one of my son’s baseball games, I realized how much I truly love his coach’s leadership style. He provides feedback to his team as soon as they walk off the field or after they go to bat, pulling them aside and speaking to them all directly. Each time he is consistent, caring, and … Read more

Leading with Positive Power

We all have this internal power inside of us. It’s not commonly talked about, and many of us walk through life without really knowing what it means or how to act on it. I remember when I was young, I dealt a lot with racism and addiction within my family. But deep down, I knew … Read more

5 Harmful Leadership Behaviors to Avoid

5 Harmful Leadership Behaviors to Avoid

I’m sure when you read “harmful leadership behaviors” your brain immediately remembers the worst boss you’ve ever had. I think a lot of us can relate, having faced substandard leadership at one point or another within our careers. Hopefully, you choose to be a different kind of leader. But many leaders still struggle and remain … Read more

A Lesson in Legacy for Leaders and Princesses

legacy selfless princess diaries leader

A Princess Diaries Moment I was recently on a plane and had the opportunity to watch a movie. I chose The Princess Diaries. A classic rom-com, traditional royalty meets the average teenager. In one of the earlier scenes in the movie, the main character, Mia Thermopolis, and her best friend, Lilly Moskovitz, are chatting in gym class. … Read more

Simone Biles: An Olympic Champion in Self-Leadership

Simone Biles: Champion or Leader? There is no escaping the Olympic news surrounding Simone Biles. At the Tokyo Olympics, she shared a tweet hinting at her struggles with mental health. Simone began the narrative of what would soon become the focus of the world on Sunday, July 25, 2020 after the qualifying round, saying: it … Read more

Do’s and Don’ts of Leadership

do's and don'ts

I recently was speaking to a former client of mine. As we caught up on this and that, we began talking about her transition into a leadership role. She mentioned how she kept reflecting on all the previous managers she’d reported to as she was mentally preparing to step into her new role. She thought … Read more

Managers vs. Leaders: What’s the Difference?

leader alone chess

Perhaps you bear the title of “manager” and with it a load of responsibilities, I’m sure. Maybe you manage a product, systems, and processes or a team of people. Your days might consist of making one business decision after the next as you try to guide your company towards success.  Merriam Webster defines a manager as “one … Read more

Remote Work Culture: A Stronger Connection than Your Wifi

woman with a dog at home remote work

No Such Thing as a Normal Zoom Call Almost every Zoom call I’ve been on this year has been quietly interrupted by my dog. The door in my basement office opens slowly and no one visibly comes through it, but down there under the desk Alex snuggles up around my ankles. And on many of … Read more

What Triggers You?

triggers

Have you ever been asked what are your biggest pet peeves? One of my employees was just asked this recently, and mentioned that it’s a question posed to her quite often. Pet peeve is just a more common and light-hearted term for something we all experience, triggers. On our HR Community Hour last week, we … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
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