How to Improve Leadership Skills

155: Leaders with Heart Exhibit Ownership

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dave Sims, CEO of Floify, the industry’s leading mortgage automation platform. Dave is an example of a humble leader, one who recognizes that his leadership journey has no end. We discuss his development within his company and the crucial leadership lessons he learned … Read more

154: Leaders with Heart Know When to Step Back

In this episode, Heather interviews Dr. Nikki Johnson, the first ever Chief of Mental Health Services for the Denver Sheriff’s Department. Nikki shares countless caring leadership traits and best practices, and how she came to pick them up along her own leadership journey. Key Takeaways: Strive to be empathetic, genuine and non-judgmental. Stay true to … Read more

Standing up for Intentionality

The last twelve months’ events have seen many of us consumed by too much news. Finding the balance of staying informed without feeling anxious about things beyond our control is a challenge that we have all had to face and overcome. While a leader can have a lot of influence and control over our lives, … Read more

153: Leaders with Heart Go First

In this episode, Heather speaks with Stephen M.R. Covey, cofounder of CoveyLink and the FranklinCovey Speed of Trust Practice and New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust. Stephen shares how trust is the foundation of his leadership journey. He also shares the origins of his drive to lead … Read more

Don’t Be Afraid to Let Your Light Shine in 2021

The last twelve months have been incredibly difficult for everyone. Many people say that they are struggling to see a way out as the global pandemic continues to keep families apart. Our journey can feel much more challenging when we are surrounded by polarization and division rather than our loved ones. My philosophy in life … Read more

A Billion-Dollar Lesson in Leadership

Great leaders stretch themselves and their teams beyond what many perceive as possible. John Lasseter is best known as a film director, screenwriter, and animator that helped bring Toy Story, A Bug’s Life, Cars, and a long list of million-dollar hits to our screens. His leadership story began at Disney. But it was the story … Read more

151: Leaders with Heart Know When to Let Go

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Phil Weiser, Attorney General in Colorado. Heather met Phil during her law school days at CU Boulder, but invited him to be on her podcast after hearing a speech he gave about empathy. Caring leadership is about emotional intelligence, and with empathy … Read more

How Caring Leaders Practice What They Preach

Over the course of my career as an employee advocate, I’ve seen countless attempts to level up one’s leadership game. Many of these endeavors have been successful, but many of them have also fallen flat. Across these various trials and tribulations, I’ve observed a common thread that seems to make or break a leader and … Read more

150: Leaders with Heart Are Accountable and Humble

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews the two women from her DEI certification class which she referenced in her blog recently. These two women shared an interaction, which truly inspired Heather. Antrece Baggett, History, Associate Chair and HCC Foundation Board Faculty Representative and Golbou Ghassemieh, Project Manager/Recruitment Manager at Koff … Read more

Finding and Fostering Greatness—However Small it May Seem

Honest confession: I am an unapologetic and total fan of NBC’s The Voice. The popular singing contest debuted in 2011, and I’ve been following the show ever since. Part of my fondness stems from my musical upbringing; my father was a musician—he was head of glee club in school, head of the choir in church, … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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