A leader once told me that one of his team members came to him disappointed that he wasn’t being provided with as much feedback as he had expected. He expressed that not getting enough constructive feedback made him feel like he wasn’t getting better and growing within his role. Although some employees may do well … Read more
Employee Appreciation Day With Employee Appreciation day approaching, a story that sticks out to me often is when I was working for an organization that, for the first time ever, went through the process of restructuring. It left me overseeing an area of the workplace, but I no longer had any team members of my … Read more
Engagement I recently reflected on the time a few years ago when my dog had surgery. They put this cone or “halo” on her head to minimize access to the incision. Ever seen an animal with this on? It’s really sad. As I walked behind her, I thought about her limited field of view. How … Read more
In my upcoming book, The Art of Caring Leadership, I speak to the importance of leading the whole person, and not just the face value of the employee that shows up to work every day. Often I witness managers “handle” employees through a narrow lens of their performance inside the workplace without ever considering them … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Curtis Martin, CEO of FOCUS about his drive to lead, his leadership style, his struggle with patience, and a time when he took his eye off the business and abdicated responsibility. Key takeaways: Don’t abdicate responsibility but be there to guide people. Show … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Dr.T. Renata Robinson, Chief Human Resources Officer at Colorado Coalition for the Homeless, about the complexity of leading an organization that serves the poor and at times, employs the poor. She also shares a story of her leadership mishap and some key … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Cori Burbach, Assistant City Manager, City of Dubuque in Iowa about her drive to lead, a back drop to the type of leader that she is and her compelling story of a time when she was not the best leader she could be. … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Brent Stockwell, Assistant City Manager of the City of Scottsdale about his leadership style, his development of a personal purpose statement and his experience when he fell short in his leadership role and how he admitted his mistakes. Key takeaways: Create a … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Ron Alvesteffer, President and CEO of Service Express, about his leadership style, his engaging way of meeting his team members, his pearls of wisdom, and his unique way with his direct reports that sets him apart and brings him closer to them. Key … Read more
In a 2017 study, prominent researchers found a statistically significant correlation between low morale and motivation on employees’ productivity & competitiveness. The effects of low employee morale in the workplace can be devastating to organizational and team success. Here are three ways organizational leaders can conquer low morale and overcome any productivity perils: What have … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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