Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Howard Behar, former president of Starbucks, and author of The Magic Cup and It’s Not About the Coffee. Howard talks about his perspective on servant leadership, his Starbucks insights, his accountability as a leader, and his idea of a “board of directors” in the context of … Read more
This last week I was a keynote speaker at a human resources (HR) conference. I had an interesting conversation with a gentleman who made an argument for why HR is not responsible for employee engagement. You might be wondering how this came up. Often, boards of directors and leadership teams look to and point a … Read more
SUBSCRIBE TO ITUNES In this episode, Heather speaks with Steve McIntosh about his leadership style, a very engaging story of his early leadership challenges and some powerful tips for all leaders. Key takeaway: Always seek feedback from all around. Leaders don’t realize that in order to lead, you must have followers. People want their leaders … Read more
SUBSCRIBE TO ITUNES In this episode, Heather speaks with Carey Jenkins, CEO of Substantial. Carey shares her unique outlook on her leadership journey, her leadership style, her refreshing outlook on the evolution of leadership and the power of mindset. Key takeaways: Be a continuous learner and seek fresh start in your leadership. Be intentional in … Read more
SUBSCRIBE TO ITUNES In this episode, Heather speaks with Nick Mehta, CEO of Gainsight about his leadership style in the context of his company’s values, a time when he was not the best leader he could be, and his share of some great words of wisdom. Key Takeaways: Commit to learning every day and realize … Read more
This past week, I was honored to take part in Harvard Business Review Brasil, Brasil Week in Sao Paulo. I was super excited to share my insights on the key driver for employee loyalty with a large crowd of engaged leaders. I must be honest. I was a little nervous; partly, because I hoped my … Read more
SUBSCRIBE TO ITUNES Leaders with heart are smart, and they are looking at the connection between the heart and a proof of concept. Today, I’m super excited with our guest. He is one sharp leader. Also, I like his ability to make things more objective, including his focus on measuring success. I’m doing this episode … Read more
Today on the podcast we have Rich Gassen, supervisor of the University of Wisconsin’s print shop, chair of the CSN network and owner of the Flying Button Design. Rich has been out there, interacting with me on LinkedIn for quite a while and I just see the type of content that he puts out there. I … Read more
Organizations struggle to retain top talent and this also happens when valuable team members work remotely. Rad this article for key strategies to retain them.
An Empowerment story. Over the last couple of weeks, I had a lot of plumbing problems in my home. I noticed that I had a tiny hole in one of my pipes in my basement. It was leaking water for some time without my knowing. I asked a friend for a referral to a … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488