Organizational Culture

107: Leaders With Heart Consistently Appreciate Their People

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly with listeners on the International Employee Appreciation Day 2020. She highlights some of the real critical ways to show appreciation to employees. She also makes us think about the value appreciation brings and what its results can be. Key takeaways: What does … Read more

106: Leaders With Heart Are Human And Give Others Permission To Be The Same

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Dr. Karen Johnson, Equity and Inclusion Administrator for the Washington Department of Corrections about her leadership style, her drive to lead, and her leadership conversion story. She also shares her unique view and purpose for working with the incarcerated and those … Read more

105: Leaders With Heart Understand That If Their People Fail They Fail

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Dr.T. Renata Robinson, Chief Human Resources Officer at Colorado Coalition for the Homeless, about the complexity of leading an organization that serves the poor and at times, employs the poor. She also shares a story of her leadership mishap and some key … Read more

103: Leaders With Heart Help Others To Take A Breath Through Adversity

Subscribe to the Leadership with Heart Podcast: In this podcast episode, Heather Younger speaks with Benilda Samuels, COO of Nurse-Family Partnership, about her unique way of helping others breathe through challenges and how she brings her employees close when times get tough. She also shares a time when she was not the best leader and … Read more

98: Leaders With Heart Create Psychological Safety For All

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Cheryl Fullerton, EVP of People and Communications at Corus Entertainment, Toronto’s largest media company. She shares about her leadership style, her super interesting focus on psychological safety for all and her unabashed belief in innovation. Key takeaways: See your role as a … Read more

94: Leaders With Heart Allow Their People To Discover Their Best Selves

Subscribe to the Leadership with Heart Podcast: In this episode, Heather shares a personal story about her daughter that highlights what courage and authenticity really look like. She also discusses how leaders need to be the catalysts to create environments that allow people to discover their gifts, and in turn, use those gifts for the … Read more

92: Leaders With Heart Know That Spending Time With Their People Drives Business Results

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Ron Alvesteffer, President and CEO of Service Express, about his leadership style, his engaging way of meeting his team members, his pearls of wisdom, and his unique way with his direct reports that sets him apart and brings him closer to them. Key … Read more

90: Leaders With Heart Remember Where They Came From

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Lon Southerland, Managing Director of ION*Biome at Seraphic Group, Inc., about his long history of leading for organizations like Marriott, Starbucks and 7-Eleven. Lon also discusses his past experiences and how it formed his current leadership filter, his great leadership learning, and … Read more

Three ways to conquer low morale

In a 2017 study, prominent researchers found a statistically significant correlation between low morale and motivation on employees’ productivity & competitiveness. The effects of low employee morale in the workplace can be devastating to organizational and team success. Here are three ways organizational leaders can conquer low morale and overcome any productivity perils: What have … Read more

Four Ways Hiring the Wrong Manager Ruins Employee Morale

Years ago, I worked in an organization with a senior manager whose very presence ruined employee morale. I saw the carnage he left around him. I also saw how the employees felt helpless to do anything about it. Below are three concerning ways that hiring the wrong managers can ruin employee morale and increase employee … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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