Employee Engagement

Leadership 101: Don’t Make ASSumptions

leadership

What They Don’t Tell You I recently had a fellow leader recall a time when a team member of his who he assumed wanted to be promoted and move up within their organization. When they finally had the chance to sit down and chat about it together, she expressed to him that she had changed … Read more

213: Leaders with Heart are Transparent

Phil Burgess

Subscribe to the Leadership with Heart Podcast: Phil Burgess is Chief People Officer at C Space, a customer agency on a mission to make business more human by building customers into the way brands work. His focus is ensuring that C Space lives this mission internally, creating a great employee experience and enabling C Spacers … Read more

Seen & Unseen Disabilities in the Workplace

the seen and unseen disabilities at work

What Isn’t Seen Disabilities in the workplace, both seen and unseen, can often leave us wondering how to lead our people in the most effective and supportive way. Especially when they’re visibly going through a rough patch. One leader shared with me that when he discovered one of his employees was struggling with anxiety, he … Read more

212: Leaders with Heart Have an Aligned Strategy

212 Jeff Reynolds

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Jeff Reynolds, an entrepreneur, and advisor with over 20 years of experience in marketing. He focuses on teaching established companies how to think and act more like startups, and teaches startup founders how to grow into established companies. His focus is … Read more

Giving Employee Feedback Where Feedback is Due

employee feedback loop

A leader once told me that one of his team members came to him disappointed that he wasn’t being provided with as much feedback as he had expected. He expressed that not getting enough constructive feedback made him feel like he wasn’t getting better and growing within his role. Although some employees may do well … Read more

211: Leaders with Heart Build Business with Heart

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Scott Ritzheimer, the CEO of Scale Architects. This business helps other businesses identify the right growth strategies and find the proper guides to get them on the fast track to ‘Predictable Success’ and stay there as long as possible. Scott was an … Read more

210: Leaders with Heart are Passionate about Their Work

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Dan Gray, a Toronto-based Product/Growth Marketer with a passion for building and scaling consumer products by leveraging technology. He currently leads the Growth team at Kotn and enjoys the opportunity to help consumers discover and engage with brands. With over 10 years of experience … Read more

Fill Yourself Up by Recognizing Your Employees Every Day

employee appreciation

Employee Appreciation Day With Employee Appreciation day approaching, a story that sticks out to me often is when I was working for an organization that, for the first time ever, went through the process of restructuring. It left me overseeing an area of the workplace, but I no longer had any team members of my … Read more

209: Leaders with Heart Are Confident in Their Work

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Faydra Nabers-Allen, MHA and Dr. Tiffany A. Love. Faydra Nabers-Allen, MHA is the Physician Practice Administrator at Opelousas General Health System in Opelousas, Louisiana. And Dr. Tiffany A. Love is an award-winning board-certified C-suite executive, Fellow and former Regent of the American College … Read more

208: Leaders with Heart Evolve

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Mark Setterington, the founder of Island Fin Poke Company, who currently serves as its CEO and President. Setterington has over 35 years in the restaurant industry and started his restaurant career at the early age of sixteen as a dishwasher. Later in his … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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