Self-leadership

Making Better Choices in 2022

making better choices in 2022

Decisions, Decisions… I was walking with my son one day, and he said to me: “Everything starts with a decision, which is just really a choice. We all have to make a series of choices. That gets us where we are today.” He went on to say that as he makes choices, he would do … Read more

200: Leaders with Heart Trust Their Instincts

Leadership with Heart Episode 200 instincts whiting dimock

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Whiting Dimock, her long-time friend, and former law school classmate. Whiting started her career in a big law firm, where she spent a few years before transitioning into a corporate setting. During that time, she worked for a commercial real estate … Read more

Handling Layoffs with Dignity

layoff better ceo

The Ugly Truth I’m sure you’ve heard about the CEO from Better.com who recently laid off 900 of his employees over a Zoom call. Sure, he came forth to apologize eventually, but a late apology often seems as empty as the cold delivery that started it all. I mean 900 employees, wow! If you haven’t … Read more

199: Leaders with Heart Don’t Cause PTSD

ptsd heather younger

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down to discuss the recent news of the Better.com CEO laying off hundreds of employees through a 3-minute Zoom call. This has made headline news – and not for good reason. This CEO acted in the complete opposite of what we encourage on … Read more

​​How Favoritism Plays a Role in Workplace Conflict

favoritism workplace conflict

Self Awareness and Bias It’s in our nature as humans to build friendships with those we come in close contact with regularly. This is what we call affinity bias. For most of us, many of those friendships form with people we work with. However, whether it be a fellow employee, a subordinate, or someone who … Read more

198: Leaders with Heart Solve Problems

Leadership with Heart Episode 198 solve problems shawn leaders

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Shawn Lalehzarian, Co-Founder & Chief Executive Officer at The Red Chickz. The Red Chickz is a Nashville Hot Chicken franchise restaurant that Shawn founded in 2018. Before that, Lalehzarian spent over 20 years in the restaurant industry – starting off as … Read more

Dealing with Bullies at Work

dealing with bullies at work

Recognizing Workplace Bullying I want to touch on the topic of bullying in the workplace and how to show caring leadership while not only managing it, but recognizing it. Bullying doesn’t necessarily mean a face-to-face confrontation. Even negative or condescending emails can pass as bullying tendencies. Some additional examples include: Targeted practical jokes Being purposely misled about … Read more

197: Leaders with Heart Have a Commitment Worth Fighting For

leaders with heart commitment worth fighting for

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews JC Hite, the founder and CEO of Hite International. Hite International is a holding company focused on marketing & communications worldwide, and Hite Digital is a fast-growing digital marketing agency in the U.S. JC believes that his success is found in 3 core pillars: Truly caring about … Read more

Positive Power vs. Acquired Authority

positive power authority

Which is which? I want to talk about positive power and acquired authority and why it’s important to know the difference. When we think of leadership in the workplace, we think of those with a manager, supervisor, or executive title. But a continuous problem I see is most managers don’t really understand the positive power … Read more

196: Leaders with Heart are Servant Leaders

servant leader lauren software

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Lauren Fitzpatrick Shanks, Creator, and CEO of KeepWOL, an experiential talent development platform that maximizes cultural intelligence in the workplace. Keep Wondering Out Loud (KeepWOL) is a verified, measurable, and cost-effective talent development platform that fosters inclusion within remote, hybrid, and in-person … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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