reaching your potential

102: Leaders With Heart Know That Love And Care Is Transformative

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with her listeners her plans for 2020 and the role they can play in it. She also talks about a powerful story of how loving and caring transformed a group of women, and how these can also transform our workplaces. Lastly, she shares … Read more

93: Leaders With Heart Model Good Leadership

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Brent Stockwell, Assistant City Manager of the City of Scottsdale about his leadership style, his development of a personal purpose statement and his experience when he fell short in his leadership role and how he admitted his mistakes. Key takeaways: Create a … Read more

92: Leaders With Heart Know That Spending Time With Their People Drives Business Results

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Ron Alvesteffer, President and CEO of Service Express, about his leadership style, his engaging way of meeting his team members, his pearls of wisdom, and his unique way with his direct reports that sets him apart and brings him closer to them. Key … Read more

91: Leadership with Heart Are Open To All Feedback

In this episode, Heather speaks with Jo-Ann Robertson, CEO of Ketchum, in the UK. Jo-Ann shares what drives her to lead, her unabashed desire to lead from the front with a team, her experience when she was not the best version of herself, and what she thinks leaders like us need. Key takeaways: All feedback … Read more

90: Leaders With Heart Remember Where They Came From

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Lon Southerland, Managing Director of ION*Biome at Seraphic Group, Inc., about his long history of leading for organizations like Marriott, Starbucks and 7-Eleven. Lon also discusses his past experiences and how it formed his current leadership filter, his great leadership learning, and … Read more

86: Leaders With Heart Embrace Their People And Their Results

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Alex Smith, Chief Human Resource Officer for the City of Memphis in Tennessee about her leadership style, her time when she was not the best leader, and her ways of leading with heart that has driven amazing business results for the city’s … Read more

80: Leaders With Heart Understand They Are The Caretakers Of Their Employees’ Futures

In this episode, Heather speaks with Rhoda Banks, Head of Talent for Rabo Agrifinance about her unique and caring leadership style, her learnings from the time when she was not the best version of herself, and some jewels and pearls of wisdom we can all learn from. Key takeaways: The ultimate reason for a leader … Read more

72: Leaders With Heart Understand That It Takes A Team To Achieve

In this short episode, Heather speaks directly with listeners about the power and importance of team collaboration as an effective leader. She shares some personal stories to illustrate that leaders are always looking for ways to include more people in their ventures. These leaders praise those without being threatened, inspire others to row in the … Read more

70: Leaders With Heart Empower Their People To Do Their Best Work

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Larry Sutton, President of RNR Tire Express. Larry enlightens the listeners with his anything-but-straight leadership journey. Not only that, he also highlights the importance of transparency and empowerment.  Key takeaways: Don’t miss the learning that takes place in the journey. Hire people … Read more

69: Leaders With Heart Invest In The Potential Of Their People

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Phil Cohen about his leadership style, his compelling and jaw-dropping background and his rags-to-riches story that lead him to hire people from all walks of life. He aims to create a family atmosphere that is psychologically safe.  Key takeaways: Leaders can lead … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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