Leadership purpose

How You Make People Feel When You Lean In

how to make people feel at work

If you’ve read a book with illustrations, oftentimes the drawings visually play out the storyline in place of reading the text. Similarly, our facial expressions can ‘say’ a lot about how we feel and what we think before we even have the opportunity to use our words. Our facial expressions impact our conversations positively or … Read more

223: Leaders with Heart Choose How to React

chief almeria podcast military

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Chief Master Sergeant Christopher J. Almeria. He is currently assigned as the Senior Enlisted Leader, 20th Maintenance Group, 20th Fighter Wing, Shaw AFB, SC. In this role, he is charged with leading, developing, and managing the nearly 2,000 personnel who make up … Read more

222: Leaders with Heart Are Open to New Perspectives

leaders with heart

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Brent Kondritz, the Executive Director at the University of Dayton Center for Leadership, a unique and powerful resource created by the region’s most successful organizations. Together, they partner with top thought leaders to provide innovative, world-class education to senior executives, emerging … Read more

221: Leaders with Heart Don’t Just want Equality, But Equity Too

adrian taylor

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Adrian Taylor, the Director of Diversity for Premier Health in Dayton, Ohio. Adrian Taylor leads programming that supports Premier’s commitment to diversity and inclusion with an emphasis on workforce diversity, supplier diversity, patient diversity, and community engagement. His commitment to diversity … Read more

220: Leaders with Heart Put the Human in HR

robert hicks

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Robert Hicks, the Group HR Director at Reward Gateway. Reward Gateway is an employee engagement platform committed to putting the “Human” in HR. People will jar against a GOOD policy explained BADLY – Robert Hicks Share on X Key Takeaways:  HR policies … Read more

Seeking to Understand When Things Get Heated

conflict resolution

You likely read this title and thought, “Sure, seeking to understand is easy when things are calm, but how does this active listening thing differ when trying to understand someone when one of us is angry?” Great question! It can certainly be difficult to step back and assess the situation when emotions are awry, especially … Read more

Overcoming Isolation When Working Remotely

overcoming isolation remote work

In the midst of Covid-19, a vast majority of leaders transitioned employees from a face-to-face environment to working virtually and for many, that became permanent. In the beginning, I think we could all agree that it was a bit of relief being home with the unknown balance of the world, but fast-forward a few years, … Read more

219: Leaders with Heart Care About Mental Health

mental health erin pash

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Erin Pash, Founder, and CEO of Ellie Mental Health. Over the last 15 years, Erin’s work experience in local government and non-profits has led her to co-found an agency, Ellie Mental Health, to bring more creativity and fill gaps in the … Read more

Are You Confident in Your Leadership?

confident leadership

Being Confident One thing that happens a lot at my speaking engagements or workshops is I’ll ask the audience if they’ve done certain behaviors within leadership, negative or positive, naming off a few this or that. When the behavior is positive, nearly every hand raises, and people are willing to share their wins. But when … Read more

218: Leaders with Heart Work in Sales Too

elijah german sales podcast

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Elijah German, Head of Sales at Uniform Teeth. Elijah is a seasoned sales and business development leader that is passionate about building meaningful customer and employee relationships. Key Takeaways:  Relationships start with active listening Sales roles also need leadership that focus … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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