225: Leaders with Heart Feel Good About The Work They Do

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In this episode, Heather chats with Steve Hansen, CEO of Presbyterian Medical Services, a Health Center Program that believes that the best way to improve community health and wellbeing is for everyone to work together. That’s why they work collaboratively with community groups, school districts, local providers, hospitals, and governments at every level. Together, they develop programs and services that meet the needs of the people living within these communities. Take a listen.

Key Takeaways

  • When employees feel good about the work that they do, they will continue to come back
  • When an organization has a positive mission, employees are more emotionally invested
  • In a time of crisis, employees who are loyal will come together for the betterment of the organization
  • PMS provides services for their communities

Steve Hansen’s Bio

Steve Hansen has been the President and CEO of PMS, Since November 2007. He is responsible for managing and directing the operations of Presbyterian Medical Services (PMS) toward its vision of improving the health and lives of all people of the Southwest. The current budget of $150 million, 1,400+ employees, 110 individual sites, operations located at distances of over 600 miles, and Joint Commission (JCAHO) accredited.

He is a Board Member of Burrell College of Osteopathic Medicine, Member of Health Insights New Mexico Board, Current Chair and Member of the Board of Directors of NM Primary Care Association, Member of the National FQHC Advisory Group for United Healthcare, and Former member of the Laguna HealthCare Corporation Board of Directors, named as a “Healthcare Hero” in 2007 by Nevada Business Magazine, Nevada Governor Appointed Committee of Prostate Cancer, Founding Board Member of High Sierra AHEC, Clark County Commissioner Appointed Member of the Clark County Social Security Advisory Board, two time past President and Secretary of the Great Basin Primary Care Association.


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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert


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