How to Improve Leadership Skills

52: Leaders With Heart Use Empathy To Understand Their People

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Sarah Bernhardt, VP, People of Greystone Technologies about her leadership style, a time when she was not the best version of herself and one critical thing leaders can do when they are stalled in their approach to connect with their people. Key Takeaways: Even when we … Read more

50: Leaders With Heart Know That Their Lens Impacts Those They Lead

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Kristy McCann, Founder and CEO of GoCoach. Kristy talks to Heather about her recent not-so-great leadership moments, her “let the light in” approach when things aren’t perfect, and her ways to connect with her virtual team. Key takeaways: The lens of the leader impacts those around … Read more

49: Leaders With Heart Speak The Future Into The People They Lead

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Daniel McCollum of Torrent Consulting about his leadership journey, his drive to raise others up and how his own personal why helped his organization get back on track. Key takeaways: You can empower others but don’t abdicate your leadership. It’s important that leaders speak the future into … Read more

47: Leaders With Heart Go Personal With Their People

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Patrick Brady, Regional President for FirstBank about his leadership style, his philosophy on leading people, the different levels of his leadership, and a critical nugget for leaders who might be at an impasse in their leadership. Key Takeaways: Leave room for your people to be independent … Read more

48: Leaders With Heart Are Fiercely Loyal To Their People

In this episode, Heather speaks to Adam McCoy, Director of Employee Experience at Arrow Electronics and President of the Mile High Society of Human Resources Management. Adam talks about his leadership style, his unique view of his role as a leader, and his recommendations to all leaders in stressful situations. Key takeaways: When you don’t shine … Read more

46: Leading with Heart in 2018

SUBSCRIBE TO ITUNES In this episode, Heather shares the highlights from 2018 guest interviews and foreshadows for listeners what 2019 will look like. She shares that she will be publishing a book based off of the principles in this podcast and also has a special request for listeners.  Enjoy and get ready for a great … Read more

45: Leaders With Heart Leave A Legacy Of People And Impact

In this episode, Heather speaks with Judith Scimone, Director of Talent Management at Google. This is a rich conversation focused on Judith’s foundational beliefs about the roles of a leader, her brilliance in connecting with her global team, and her light bulb moment when she was not the best leader she could be. Key takeaways: … Read more

44: Leaders With Heart Never Undervalue Their People

In this episode, Heather speaks with Marylene Delbourg-Delphis. She is a powerhouse of knowledge both in the academe and in the corporate world, having led multiple companies and boards. She talks to Heather about her unique leadership journey, her work on her book Everybody Wants To Love Their Job, and what leaders should focus on. Key takeaways: … Read more

43: Leaders With Heart Lead With Compassion

SUBCRIBE TO ITUNES In this episode, Heather speaks with longtime friend and human resources practitioner, D’Anthony Tillery, about leading with heart, evolving as a leader, and what it takes to lead with compassion. Key Takeaways: Leadership is about always learning. Even though we want to empower and trust our people, we need to provide enough … Read more

42: Leaders With Heart Are Clear About Who They Are And Share It Openly With Others

SUBSCRIBE TO ITUNES Leaders with heart are smart, and they are looking at the connection between the heart and a proof of concept. Today, I’m super excited with our guest. He is one sharp leader. Also, I like his ability to make things more objective, including his focus on measuring success. I’m doing this episode … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

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CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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