How To Be A Better Leader

35: Leaders with Heart Know that Their Leadership is Formed by the Conversations they have with Their People

In this podcast episode, Heather speaks with Mareo McCracken, about his leadership journey, his unexpected story that served as a catalyst for his current leadership mindset and he shares with us pearls of wisdom.   Key takeaways: New leaders often seek control when they are new to their role. Real leaders help others see the … Read more

34: Leaders with Heart Understand that They Must Truly Connect with Their People First to Build Trust

On this podcast episode, Heather welcomes Joe Kwon on the show to discuss his leadership style, a time when he was not the best version of himself and some of his key principles in life.   By listening in on this episode with Joe, you might feel like you are listening to a sage. Enjoy! … Read more

33: Leaders With Heart Understand that Growth is a Journey

In this episode, I will share a private message with all of you about the need to be patient while growth and development are taking place within you and your team. I will also share a personal story about a big step I took to improve myself, how I stumbled along the way and got back … Read more

3 ways to help others truly feel seen and heard.

      Last night, I attended a fundraising event for an organization with a primary mission of ministering to the homeless. Every year, it is a powerful event, especially because those who do the ministering are freshmen in college. Many have never even left their small towns across America, let alone, encountered the homeless … Read more

Mentoring: Each one, reach one.

      Just recently, I attended my first ever mentor walk. The idea is that a mentor and mentee are paired up and then walk a mile together to learn more about each other and to receive and give some great advice. This will, hopefully, turn into a long-term relationship. I decided to sponsor … Read more

Let them grow to keep them.

    These last few weeks have been a whirlwind in my home. with three of my four children attending multiple camps each and some of them being at sleepaway camps for one or two weeks at a time.   I planned to have them attend these camps almost a year ago. While it was … Read more

To whom are you passing the torch?

“The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them.” –John Maxwell The other day, I watched a beautiful ceremony at my son’s school, which was a … Read more

The #1 way to reveal the rainbow inside of the people you lead.

    “Mommy, look over there. There is a rainbow!” said my son, Matteo. I said, “I see it honey!” Then, he said, “Mommy, a plane is going into the rainbow!” I said, “It does look like that, huh?” (As a plane was passing by) He then started naming all the colors he saw with … Read more

5 ways that organizations can protect their employer brand.

  In recent weeks, some high-profile organizations have had very negative media, from Facebook to Starbucks to Sun Country Airlines. Unfortunately, the list goes on. In each case, organizational leaders were in a defensive stance. They all found themselves having to apologize for oversights, poor service, and blind faith. While I have not seen their … Read more

Enlightened Leader series interview with Aaron Skogen

      I am very excited to share my second interview as part of the Enlightened Leader series. I will share these interviews consistently to shine a light on enlightened leaders around the world. My questions help uncover leadership styles and strategies and how these impact the employee experience. When I refer to “Enlightened … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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