Subscribe to the Leadership with Heart Podcast: In this episode, Heather updates the listeners on the book that will come out based upon the podcast. She also talks about the importance of leaders building resilience in the face of adversity. Key takeaways: Leaders must first build resilience in the face of obstacles before they can … Read more
Years ago, I worked in an organization with a senior manager whose very presence ruined employee morale. I saw the carnage he left around him. I also saw how the employees felt helpless to do anything about it. Below are three concerning ways that hiring the wrong managers can ruin employee morale and increase employee … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Alex Smith, Chief Human Resource Officer for the City of Memphis in Tennessee about her leadership style, her time when she was not the best leader, and her ways of leading with heart that has driven amazing business results for the city’s … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Cynthia Grant, Chief Clinical Officer at AllHealth Network, about her surprising and traumatic background, her lens to see the world and to engage with her people, her time when she was not the best leader she could be, and her tremendous tips … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Shawnte Cox Holland, Head of Culture and Engagement at Vanguard on her leadership style, her unique view of why she leads the way she does, her experience when she was not the best version of her, what she did to become more … Read more
This last week I was a keynote speaker at a human resources (HR) conference. I had an interesting conversation with a gentleman who made an argument for why HR is not responsible for employee engagement. You might be wondering how this came up. Often, boards of directors and leadership teams look to and point a … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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