Employee Engagement

98: Leaders With Heart Create Psychological Safety For All

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Cheryl Fullerton, EVP of People and Communications at Corus Entertainment, Toronto’s largest media company. She shares about her leadership style, her super interesting focus on psychological safety for all and her unabashed belief in innovation. Key takeaways: See your role as a … Read more

New Manager? Focus on These 5 Things

New managers are facing challenging working environments filled with rapid change and former management legacies that created employee burnout and apathy. Below are 5 things new managers should focus on when transitioning into a management role from from a non-management role: Shift your mindset. The most important thing to remember as a new manager transitioning … Read more

97: Leaders With Heart Have a Clear Leadership Vision

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Don Davis, County Manager for Jefferson County, Colorado. Don shares about his leadership philosophy and vision, and a time when he was not the best leader he could be. He also sheds light on the difference between helping people get the tools they … Read more

94: Leaders With Heart Allow Their People To Discover Their Best Selves

Subscribe to the Leadership with Heart Podcast: In this episode, Heather shares a personal story about her daughter that highlights what courage and authenticity really look like. She also discusses how leaders need to be the catalysts to create environments that allow people to discover their gifts, and in turn, use those gifts for the … Read more

93: Leaders With Heart Model Good Leadership

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Brent Stockwell, Assistant City Manager of the City of Scottsdale about his leadership style, his development of a personal purpose statement and his experience when he fell short in his leadership role and how he admitted his mistakes. Key takeaways: Create a … Read more

90: Leaders With Heart Remember Where They Came From

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Lon Southerland, Managing Director of ION*Biome at Seraphic Group, Inc., about his long history of leading for organizations like Marriott, Starbucks and 7-Eleven. Lon also discusses his past experiences and how it formed his current leadership filter, his great leadership learning, and … Read more

Three ways to conquer low morale

In a 2017 study, prominent researchers found a statistically significant correlation between low morale and motivation on employees’ productivity & competitiveness. The effects of low employee morale in the workplace can be devastating to organizational and team success. Here are three ways organizational leaders can conquer low morale and overcome any productivity perils: What have … Read more

89: Leaders With Heart Make It Safe To Speak The Truth

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Joe O’ Neill, CEO of G & D Integrated about his unique approach to providing psychological safety in the workplace, and how he engages with his front line and uses orientation to do it. He talks about a time when he became … Read more

87: Leaders With Heart Actively Build Resilience

Subscribe to the Leadership with Heart Podcast: In this episode, Heather updates the listeners on the book that will come out based upon the podcast. She also talks about the importance of leaders building resilience in the face of adversity. Key takeaways: Leaders must first build resilience in the face of obstacles before they can … Read more

Four Ways Hiring the Wrong Manager Ruins Employee Morale

Years ago, I worked in an organization with a senior manager whose very presence ruined employee morale. I saw the carnage he left around him. I also saw how the employees felt helpless to do anything about it. Below are three concerning ways that hiring the wrong managers can ruin employee morale and increase employee … Read more

Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.

Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments